Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailey Capella

Hazlet

Summary

Dynamic and results-driven professional with extensive experience in customer service and sales at Bijoux Boutique. Proven ability to enhance customer engagement and resolve conflicts effectively. Skilled in inventory management and product recommendations, consistently delivering exceptional service and fostering positive client relationships. Outgoing personality with a flexible schedule ready to contribute to team success.

Overview

4
4
years of professional experience

Work History

Sales Associate

Bijoux Boutique
Middletown
09.2023 - Current
  • Managed inventory by restocking shelves and organizing merchandise displays.
  • Handled customer inquiries and resolved issues to ensure satisfaction.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Participated in promotional events to attract new customers and boost store visibility.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.

Makeup Artist

Park Ave Bridal
Hazlet
01.2023 - Current
  • Consulted with clients to determine makeup preferences and styles.
  • Applied various makeup techniques for different events and occasions.
  • Assisted in selecting appropriate products based on skin type and tone.
  • Maintained clean and organized workstations during makeup applications.
  • Educated clients about skincare routines and product recommendations.
  • Collaborated with photographers and stylists for photo shoots and events.
  • Created custom looks based on current trends and client requests.
  • Provided makeup services for weddings, proms and other special events.
  • Handled appointment booking, canceling, and rescheduling.
  • Performed makeovers for fashion shows and special events.

Assistant

Bella Magazine
Marlboro
04.2023 - 08.2023
  • Coordinated editorial meetings and scheduled interviews for magazine features.
  • Assisted in managing social media platforms to enhance audience engagement.
  • Conducted research on industry trends to support content development efforts.
  • Drafted and edited articles, ensuring alignment with magazine style guidelines.
  • Supported event planning efforts, including logistics and guest coordination activities.
  • Greeted visitors, clients and guests in a professional manner.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Maintained positive working relationship with fellow staff and management.
  • Performed accounting or financial analysis.

Hostess Manager

Gabriellas Italian Steak House
Red Bank
09.2021 - 08.2023
  • Managed seating arrangements to optimize guest flow and comfort.
  • Handled guest inquiries and resolved concerns in a professional manner.
  • Scheduled shifts for hosts, ensuring adequate coverage during peak hours.
  • Communicated daily with management about reservations and special requests.
  • Trained new hostesses in customer service and job duties.
  • Resolved any complaints or issues with customers quickly and professionally.
  • Maintained records of reservations, cancellations, special requests, no-shows.
  • Increased restaurant sales through top-quality reception, greeting and seating service.
  • Verified completion of cleaning, maintenance, housekeeping and side-work duties.
  • Assisted with hiring decisions by interviewing prospective candidates and making recommendations based on their qualifications.
  • Collaborated with managers from other departments to coordinate large parties or events.
  • Created daily schedules for the hostess staff to ensure appropriate staffing levels during peak times.
  • Collaborated with team members to improve calling strategies and techniques.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Raritan High School
Hazlet, NJ
06-2022

Skills

  • Customer service
  • Appointment scheduling
  • Sales techniques
  • Inventory management
  • Product knowledge
  • Cash handling
  • Visual merchandising
  • Conflict resolution
  • Effective communication
  • Time management
  • Team collaboration
  • Friendly and outgoing
  • Client consultation
  • Product recommendations
  • Customer relationship management
  • Written and oral communication skills
  • Excellent communication skills
  • Excellent people skills
  • Point of sale operation
  • Customer engagement
  • Inventory control
  • Problem-solving skills
  • Flexible schedule
  • Store opening and closing
  • Outgoing personality

Timeline

Sales Associate

Bijoux Boutique
09.2023 - Current

Assistant

Bella Magazine
04.2023 - 08.2023

Makeup Artist

Park Ave Bridal
01.2023 - Current

Hostess Manager

Gabriellas Italian Steak House
09.2021 - 08.2023

High School Diploma -

Raritan High School

Similar Profiles

CREATE PROFILE