KAILEY CASTILLO
Shepherd,US
Summary
Professional, skilled in managing front office operations with focus on delivering exceptional service. Strong ability to coordinate with teams and adapt to changing needs while ensuring smooth daily operations. Effective communicator, adept at handling inquiries, scheduling, and maintaining office efficiency. Known for reliability and positive attitude in fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Region Energy Services, LLC
01.2023 - Current
- Was in charge of sorting and distributing mail.
- Made certain that the event calendar was kept up date.
- Prepared packages for shipment, pickup, courier services in order to provide customers with prompt delivery.
- Keep a professional, courteous, and pleasant demeanor
- Scheduled and confirmed appointments and meetings.
- Make appointments and keep track of them on a calendar.
Student Worker
Shepherd Independent School District
06.2022 - 08.2022
- Moved material to and from storage and production areas by loading, unloading, and moving it.
- Collaborated closely to reorganize and increase productivity of supplies.
- Restocked supplies in neat and easy-to-find manner.
- Helped with development, planning, and execution of projects.
Retail Cashier
Big Rivers Waterpark & Adventures
06.2021 - 07.2022
- Assisted customers in locating appropriate product store locations, answered product questions, and provided solutions to various issues.
- Moved heavy boxes and full merchandise bins weighing up to 25 pounds by maintaining physical strength and stamina.
- Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change.
- Restocked, arranged, and organized merchandise in the front lanes to increase product sales.
Education
Associate of Science - Nursing
Lone Star College
Kingwood, Texas 05-2025
Skills
- Bilingual
- Scheduling
- Inventory management
- Customer-service oriented
- Attention to detail
- Multitasking strengths
- Mail handling
- Team standards
- Organization skills
- Sorting and labeling
- Office administration
- Office management
- Customer service
- Time management
- Team standards
Certification
- BLS Certification
- CPR Certification
- AED Certification
- Certification of completion of CNA course
Languages
Spanish
Professional Working
Timeline
Receptionist
Region Energy Services, LLC
01.2023 - Current
Student Worker
Shepherd Independent School District
06.2022 - 08.2022
Retail Cashier
Big Rivers Waterpark & Adventures
06.2021 - 07.2022
Associate of Science - Nursing
Lone Star College
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