Kailey Collins
Boston,MA
Overview
6
6
years of professional experience
Work History
Senior Educational Tour Consultant
EF Education First
10.2021 - Current
- Collaborated across teams to identify areas of opportunity for improving work flow processes and lead team trainings on new materials.
- Mentored junior team members and strategized on maximizing their own potential.
- Traveled to meet with clients to foster business growth by planning engaging group meetings.
- Collaborated with educators and and school administration to plan international educational programs to best fit student's interests and families economic needs.
- Promoted repeat business by establishing strong relationships with clients and offering exceptional service.
- Evaluated customer feedback consistently to identify areas for improvement in product offerings and service delivery.
- Created promotional materials to increase visibility and attract larger market share.
- Facilitated companywide workshops for facilitating new business growth.
Nanny
Strickland Family
08.2018 - 05.2021
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Assisted children with homework assignments and special projects across different subjects.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
Education
Bachelor of Arts - International Studies
University of South Carolina - Columbia
Columbia, SC12.2020
Skills
- Cultural Awareness
- Communication
- Creativity and Innovation
- Client Relations
- Mentoring and Training
- Team Member Collaboration
- Event Planning
- Project Management
Timeline
Senior Educational Tour Consultant
EF Education First
10.2021 - Current
Nanny
Strickland Family
08.2018 - 05.2021
Bachelor of Arts - International Studies
University of South Carolina - Columbia
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