Kailey Gill
Justin,TX
Summary
Highly organized professional with a strong background in front office management and patient charting. Skilled in effective communication and workflow optimization, contributing to improved team efficiency and patient satisfaction.
Overview
11
11
years of professional experience
Work History
Office Assistant
Monolith Insurance Group
Ft Worth, TX
06.2023 - Current
- Assisted in scheduling appointments and coordinating meetings for staff.
- Supported data entry tasks using company-specific software and tools.
- Maintained office supplies inventory, ensuring availability for daily operations.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Answered phone calls and directed them to appropriate personnel.
Social Media Manager
Lane Auto Detailing
Denton, TX
08.2020 - 03.2022
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Engaged with and responded to online audience through relevant comments.
- Designed promotional materials using graphic design software applications.
- Assisted in developing strategies for increasing followership and engagement rates.
- Participated in brainstorming sessions with other professionals to generate innovative ideas.
- Utilized Twitter and Facebook to promote products, services and content.
- Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
Medical Assistant
Total Med Solutions
Plano, TX
06.2014 - 11.2016
- Assisted physicians in patient examinations and medical procedures.
- Managed patient scheduling and maintained accurate appointment records.
- Educated patients on treatment plans, medications, and follow-up care.
- Maintained cleanliness and organization of examination rooms and equipment.
- Supported insurance verification processes for patient services and treatments.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized charts, documents and supplies to maintain team productivity.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
Education
High School Diploma -
Coronado Highschool
Henderson, NV05-2012
Some College (No Degree) - Medical Assistant
PCI
Richardson, TXSkills
- Appointment scheduling
- Data entry
- Microsoft Excel
- Front office management
- Patient charting
- Vital signs assessment
- Insurance verification
- Workflow optimization
- Effective communication
- Insurance authorizations
Timeline
Office Assistant
Monolith Insurance Group
06.2023 - Current
Social Media Manager
Lane Auto Detailing
08.2020 - 03.2022
Medical Assistant
Total Med Solutions
06.2014 - 11.2016
High School Diploma -
Coronado Highschool
Some College (No Degree) - Medical Assistant
PCI
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