Kailey Griffith
Locust Grove,VA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Program Manager
Callahan Learning Center
07.2023 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Engaged with parents and families to build positive relationships for children to thrive.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
Center Admin
Callahan Learning Center
08.2022 - 06.2023
- Oversaw reception support, answering phones and greeting or escorting visitors.
- Engaged with parents and families to build positive relationships for children to thrive.
- Managed program paperwork and child records to comply with state requirements.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Attended approved training and continuing education courses to maintain certifications.
PM Supervisor/Teacher
Callahan Learning Center
07.2021 - 08.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Supported student physical, mental, and social development using classroom games and activities.
- Maintained facility compliance with applicable laws and standards.
- Coordinated schedules and team assignments.
Teacher/ Admin
Jupiter Learning Academy
01.2021 - 07.2021
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
- Supported student physical, mental, and social development using classroom
- Pleasantly greeted all callers and asked how to be of assistance.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Maintained accurate accounting of tuition and operating reports.
Education
High School Diploma -
Orange County High School
Orange, VA05.2019
Skills
- Statistical Programming
- Documentation Proficiency
- Strategic Direction
- Organizational Performance
- Team Training
- Emotional Development
- Daycare Center Operation
- Care Planning
- Calendaring and Scheduling
- Emergency Situations
- Desktops, Laptops and Mobile Devices
- Job Evaluation
- Background Check Investigations
Certification
- First Aid/CPR Certified
- MAT- Medication Administration Training
Timeline
Program Manager
Callahan Learning Center
07.2023 - Current
Center Admin
Callahan Learning Center
08.2022 - 06.2023
PM Supervisor/Teacher
Callahan Learning Center
07.2021 - 08.2022
Teacher/ Admin
Jupiter Learning Academy
01.2021 - 07.2021
High School Diploma -
Orange County High School
Similar Profiles
Ashlyn WardAshlyn Ward
Va Department of Corrections at Coffeewood Correctional CenterVa Department of Corrections at Coffeewood Correctional Center
Tammy NiemothTammy Niemoth
Medical Oncology Staff Nurse at Great Plains Health - Callahan Cancer CenterMedical Oncology Staff Nurse at Great Plains Health - Callahan Cancer Center
Jessica HolybeeJessica Holybee
Facilities Attendant at Callahan Sports Fitness CenterFacilities Attendant at Callahan Sports Fitness Center
Zakary RichardsonZakary Richardson
Team Chief / Information Technology Specialist (25B) at U.S. ArmyTeam Chief / Information Technology Specialist (25B) at U.S. Army
Kathryn DutchKathryn Dutch
Tag and Title Specialist at Sheehy VW FORD of SpringfieldTag and Title Specialist at Sheehy VW FORD of Springfield