Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailey Hernandez Rodriguez

Corpus Christi

Summary

Dedicated and detail-oriented Medical Receptionist with a strong commitment to patient care and administrative excellence. Known for thriving in fast-paced environments, quickly adapting to new systems and procedures, and maintaining composure under pressure. Demonstrates exceptional communication skills, organizational efficiency, and a proactive approach to problem-solving. Eager to grow within the healthcare field, take on new challenges, and contribute meaningfully to a dynamic team. Determined, reliable, and always ready to learn.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

TLC Medical Center
05.2023 - Current
  • Greeted patients and managed front desk operations to ensure a welcoming environment.
  • Adhere to Medical Center policies and procedures
  • Scheduled appointments efficiently using electronic health record (EHR) systems.
  • Assisted patients with insurance inquiries and verified eligibility for services.
  • Maintained organized patient files and ensured compliance with confidentiality regulations.
  • Processed patient check-ins and check-outs, ensuring smooth workflow in reception area.
  • Collaborated with medical staff to support efficient clinic operations and improve patient experience.
  • Developed knowledge of medical terminology to effectively assist patients and staff interactions.
  • Maintain confidentiality at all times
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Sales Associate

DD's Discount
08.2022 - 05.2023
  • Delivered exceptional customer service, resolving inquiries and enhancing overall shopping experience.
  • Assisted in inventory management, ensuring product availability and accurate stock levels.
  • Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
  • Collaborated with team members to achieve sales targets and promote store initiatives.

Education

High School Diploma -

Robstown Early College High School
Robstown, TX

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Teamwork
  • Integrity
  • Money handling
  • Insurance verification
  • Patient registration
  • Patient callbacks
  • Customer service

Timeline

Medical Receptionist

TLC Medical Center
05.2023 - Current

Sales Associate

DD's Discount
08.2022 - 05.2023

High School Diploma -

Robstown Early College High School

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