Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailey Horsman

nashua

Summary

Motivated professional with a strong work ethic and proven adaptability. Demonstrates exceptional interpersonal skills and the ability to master new concepts quickly. Capable of working independently while contributing effectively to team objectives. Committed to supporting organizational goals through proactive engagement and effective communication.

Overview

12
12
years of professional experience

Work History

Paraprofessional

Londonderry School District
Londonderry
01.2025 - 06.2025
  • Assisted teachers with classroom management and student engagement activities.
  • Implemented instructional strategies to enhance learning and retention.
  • Supported students with special needs in daily academic tasks and social interactions.
  • Monitored student progress and reported observations to educators regularly.
  • Maintained a positive learning environment through encouragement and support.
  • Provided guidance to students in the classroom setting.
  • Offered students personalized educational, behavioral, and emotional support.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.

Paraprofessional

Rapid City School District
Rapid City
01.2024 - 11.2024
  • Assisted teachers with classroom management and student engagement activities.
  • Supported students with special needs in daily academic tasks and social interactions.
  • Implemented instructional strategies to enhance learning and retention.
  • Coordinated classroom materials and resources for effective lesson delivery.
  • Maintained a positive learning environment through encouragement and support.
  • Applied positive reinforcement to redirect negative behaviors.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Attended professional development workshops related to job responsibilities.

Dental Receptionist

New Look Dental
Hudson
06.2020 - 07.2023
  • Scheduled patient appointments using dental management software.
  • Managed patient records and ensured confidentiality compliance.
  • Coordinated insurance verifications and processed claims efficiently.
  • Assisted patients with inquiries regarding treatments and billing.
  • Maintained a clean and organized reception area for patient comfort.
  • Communicated effectively with dental staff to optimize office workflow.
  • Handled incoming calls and directed them to appropriate personnel.
  • Processed payments and managed financial transactions accurately.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Collected payments from patients in accordance with established policies and procedures.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.

Assistant Jewelry Manager

Massey Jewelers
Lawrenceburg
04.2016 - 05.2020
  • Assisted customers with product selection and provided expert advice.
  • Trained new employees on jewelry care and customer service standards.
  • Oversaw inventory management, ensuring stock levels met customer demand.
  • Developed promotional displays to enhance product visibility and appeal.
  • Developed strong relationships with customers by providing excellent customer service.
  • Managed the display cases ensuring that merchandise is attractively presented in an orderly fashion.
  • Collaborated with design teams to create unique collections featuring exclusive pieces from various designers across the globe .
  • Responded quickly to customer inquiries regarding product availability and pricing information.
  • Resolved customer complaints in a timely manner while maintaining positive relationships with them.
  • Processed payments from customers using cash registers or point-of-sale systems accurately and efficiently.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Grocery Store Manager

Piggly Wiggly Grocery Store
Killen
08.2013 - 04.2016
  • Trained and supervised staff to improve service quality and operational efficiency.
  • Oversaw inventory management, maintaining optimal stock levels and minimizing waste.
  • Implemented promotional strategies, increasing sales and enhancing customer engagement.
  • Monitored daily sales reports, analyzing trends in customer purchases for strategic insights.
  • Balanced registers and managed daily bank deposits with accuracy.
  • Organized promotional displays to attract shoppers' attention.
  • Resolved customer complaints in a timely manner while maintaining high standards of customer service.
  • Reviewed completed work to verify consistency, quality, and conformance.

Education

High School Diploma -

Loretto High School
Loretto, TN
05-2014

Skills

  • Financial transactions
  • Problem solving
  • Appointment scheduling
  • Effective communication
  • Time management
  • Team collaboration
  • Customer relationship management
  • Special needs support
  • Insurance verification
  • Conflict resolution
  • Data collection
  • Verbal and written communication
  • Clerical support

Timeline

Paraprofessional

Londonderry School District
01.2025 - 06.2025

Paraprofessional

Rapid City School District
01.2024 - 11.2024

Dental Receptionist

New Look Dental
06.2020 - 07.2023

Assistant Jewelry Manager

Massey Jewelers
04.2016 - 05.2020

Grocery Store Manager

Piggly Wiggly Grocery Store
08.2013 - 04.2016

High School Diploma -

Loretto High School

Similar Profiles

CREATE PROFILE