KAILEY KANELOPOULOS
Bartender
Phoenix,AZ
Summary
Expert Bartender with history of working across hospitality sector, from upscale restaurants and boutique hotels to local neighborhood bars , corporate restaurants, and large music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging 10 years experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
11
11
years of professional experience
Work History
Head Bartender
Mcfadens’s
Glendale, AZ
03.2018 - 02.2021
- Requested identification to verify patrons are of legal drinking age
- Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes to create cocktails aligned with company standards
- Checked IDs to ensure that the customers were of legal drinking age
- Cleaned and sanitized glassware and flatware and stored in bar areas for easy access
- Answered beverage questions and recommended potential choices according to patron preferences
- Introduced new cocktail promotions that were popular with customers and increased sales during promotions
- Greeted patrons seated at bar, provided menus, and memorized or recorded drink and food orders
- Adhered to all ABC and company-defined regulations
- Trained new bartenders in all aspects of the job, including customer service, use of equipment, drink preparation, and upselling techniques
- Conducted proper housekeeping to ensure cleanliness, including inspecting bottles for purity, ensuring the maintenance of equipment, and storing foods properly
- Recommended house specials to new clients to boost revenue
- Used POS system to process cash and credit card transactions
- Spoke to customers and recommended specials to build rapport, retention, and customer loyalty
- Conducted weekly and monthly inventories to assure an adequate supply of liquor, ice, cups, and other necessities
- Worked with management to develop and implement scheduled bar maintenance
- Collaborated with servers and kitchen staff to process food orders for bar patrons, and fulfill drink orders for dining room server needs
- Promoted featured drinks and food specials through social media platforms to encourage sales
- Poured draft beers, wine selections, and non-alcoholic beverages to fulfill dining room and bar orders
- Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests
- Reported or resolved safety hazards such as spills or broken glassware
- Replenished garnish trays and empty liquor selections, working with barbacks to maintain consistent supply of ice and glassware
- Offered guests dietary and allergy information to match special requirements
- Took orders from patrons for food and beverages
- Checked with customers to ensure satisfaction and correct any issues
- Engaged customers in friendly conversation to build connections and increase satisfaction
- Took orders from patrons for food or beverages
- Controlled the flow of food from the kitchen to the dining table
- Assisted guests with making menu choices
- Answered customer menu questions and offered suggestions based on individual preferences
- Reset tables between customers by removing used dishes, wiping down surfaces and refilling condiments
- Greeted all guests with smile and friendly greeting
- Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmission to kitchen staff
- Promoted specials, desserts, appetizers and high-profit beverages to drive up ticket totals
- Entered orders, delivered food and beverages, and processed payments
- Collected payment from customers
- Prepared checks that itemize and total meal costs and sales taxes
- Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries
- Answered phones and took phone orders for customer pick up or delivery
- Collected payments from customers
- Used slow periods to stay on top of side work such as restocking serving stations and wrapping silverware
- Upheld high sanitation and safety standards while delivering and serving food
- Quickly addressed and resolved customer concerns, working with management to fix advanced issues
- Fostered fun atmosphere and family-style work environment
- Took orders, made drinks, and cleaned tables after the guests' departures
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Supported FOH and BOH teams by finishing dishes with garnishes, preparing desserts and collecting special beverages from bartenders
- Prepared itemized checks, including total meal costs and sales taxes
- Presented menus to patrons and answered questions about menu items, making recommendations upon request
- Cleaned tables or counters after patrons finished dining.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Consulted with managers to organize special events and promotions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Decreased waste, following strict recipes and drink measurement protocol.
- Handled establishment social media accounts, increasing customer traffic and bolstering business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Generated higher ticket averages by training employees on suggestive up-selling techniques.
Bartender
Dodey’s
Phoenix, AZ
02.2021 - 08.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Hideaway Bar And Grill
Cave Creek, AZ
06.2021 - 02.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
BARTENDERTRAINER, Twin Peaks
Phoenix
Glendale, AZ
04.2014 - 05.2021
- Applied experience with vocational training to help junior teachers improve their abilities
- Volunteered for and tackled new assignments and tasks to ease staff member burden
- Kept work area organized and clutter-free
- Required minimal oversight to complete job tasks, meeting all deadlines and goals
- Finished all tasks and job duties, adhering to deadlines to avoid delays
- Addressed concerns quickly to avoid lasting issues
- Maintained good working relationship with co-workers and management
- Reviewed activities regularly to identify opportunities for improvement
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
- Assisted team members and managers with tasks to maintain productivity and meet project milestones
- Requested identification to verify patrons are of legal drinking age
- Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes to create cocktails aligned with company standards
- Cleaned and sanitized glassware and flatware and stored in bar areas for easy access
- Conducted weekly and monthly inventories to assure an adequate supply of liquor, ice, cups, and other necessities
- Collaborated with servers and kitchen staff to process food orders for bar patrons, and fulfill drink orders for dining room server needs
- Replenished garnish trays and empty liquor selections, working with barbacks to maintain consistent supply of ice and glassware
- Adhered to all ABC and company-defined regulations
- Conducted proper housekeeping to ensure cleanliness, including inspecting bottles for purity, ensuring the maintenance of equipment, and storing foods properly
- Checked IDs to ensure that the customers were of legal drinking age
- Spoke to customers and recommended specials to build rapport, retention, and customer loyalty
- Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests
- Recommended house specials to new clients to boost revenue
- Worked with management to develop and implement scheduled bar maintenance
- Introduced new cocktail promotions that were popular with customers and increased sales during promotions.
Bartender Shift Manager
Cherry Bombers
Peoria, AZ
02.2017 - 08.2019
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes to create cocktails aligned with company standards
- Requested identification to verify patrons are of legal drinking age
- Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions
- Reported or resolved safety hazards such as spills or broken glassware
- Collaborated with servers and kitchen staff to process food orders for bar patrons, and fulfill drink orders for dining room server needs
- Spoke to customers and recommended specials to build rapport, retention, and customer loyalty
- Conducted proper housekeeping to ensure cleanliness, including inspecting bottles for purity, ensuring the maintenance of equipment, and storing foods properly
- Cleaned and sanitized glassware and flatware and stored in bar areas for easy access
- Promoted featured drinks and food specials through social media platforms to encourage sales
- Conducted weekly and monthly inventories to assure an adequate supply of liquor, ice, cups, and other necessities
- Adhered to all ABC and company-defined regulations
- Used POS system to process cash and credit card transactions
- Checked IDs to ensure that the customers were of legal drinking age
- Trained new bartenders in all aspects of the job, including customer service, use of equipment, drink preparation, and upselling techniques
- Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests
- Introduced new cocktail promotions that were popular with customers and increased sales during promotions
- Greeted patrons seated at bar, provided menus, and memorized or recorded drink and food orders
- Recommended house specials to new clients to boost revenue
- Poured draft beers, wine selections, and non-alcoholic beverages to fulfill dining room and bar orders
- Answered beverage questions and recommended potential choices according to patron preferences
- Replenished garnish trays and empty liquor selections, working with barbacks to maintain consistent supply of ice and glassware
- Managed performance of team members by conducting performance appraisals and recommending promotions
- Performed analysis to inform key strategic decisions and presented data-driven recommendations to senior leadership
- Developed marketing campaigns for upcoming events using social media platforms
- Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management
- Played central role in household administration, including management, administration, and bookkeeping responsibilities
- Managed residential facility for at-risk individuals, overseeing daily operations of running home
- Improved the performance of individual team members by motivating and training each person
- Analyzed productivity reports to manage overall performance
- Created menus, ordered groceries, and performed light housekeeping duties
- Supervised staff, including development of team leaders to improve team management
- Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale
- Communicated policy updates to the department, answered questions and enforced compliance
- Coordinated work handoffs and schedules with other Shift
- Managers
- Developed employees to improve their knowledge bases, increase team value and improve leadership potential
- Forecasted expected demands and created plans to accomplish objectives while maintaining budgets and maximizing employee satisfaction
- Established clear objectives and set effective policies to achieve each target with minimal waste
- Performed facility checks to verify cleanliness and client safety.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Improved customer service rankings by resolving issues quickly and accurately.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
- Merged productivity initiatives while complying with restaurant policies and procedures.
BARTENDER
Majerle's Sports Bar
Goodyear, Az
09.2017 - 11.2018
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes to create cocktails aligned with company standards
- Requested identification to verify patrons are of legal drinking age
- Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions
- Collaborated with servers and kitchen staff to process food orders for bar patrons, and fulfill drink orders for dining room server needs
- Cleaned and sanitized glassware and flatware and stored in bar areas for easy access
- Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests
- Poured draft beers, wine selections, and non-alcoholic beverages to fulfill dining room and bar orders
- Introduced new cocktail promotions that were popular with customers and increased sales during promotions
- Recommended house specials to new clients to boost revenue
- Replenished garnish trays and empty liquor selections, working with barbacks to maintain consistent supply of ice and glassware
- Spoke to customers and recommended specials to build rapport, retention, and customer loyalty
- Adhered to all ABC and company-defined regulations
- Checked IDs to ensure that the customers were of legal drinking age
- Answered beverage questions and recommended potential choices according to patron preferences
- Greeted patrons seated at bar, provided menus, and memorized or recorded drink and food orders
- Conducted weekly and monthly inventories to assure an adequate supply of liquor, ice, cups, and other necessities
- Conducted proper housekeeping to ensure cleanliness, including inspecting bottles for purity, ensuring the maintenance of equipment, and storing foods properly
- Reviewed and periodically updated seating chart to reflect open and occupied seating
- Managed reservations received through telephone or online interfaces and coordinated seating for appropriate dates, times, and party counts
- Maintained an even and orderly flow of guests from the reception area into the dining room or lounge, and informed customers of estimated wait times
- Supported servers by greeting tables after escorting to seats, providing water or taking beverage orders, and running food
- Answered incoming calls and provided information regarding hours of operation, location, and menu items
- Escorted guests to tables, provided menus, and discussed daily specials
- Addressed and resolved guest complaints, escalating to management when necessary
- Delivered or collected final bill and processed cash and credit card payments
- Met needs of guests by listening to special requests and accommodating them accordingly
- Seated guests, accounting for special requests and available seating
- Set-up and cleared tables at peak times to seat patrons more quickly
- Greeted guests with upbeat and positive attitude and engaged in personable conversation to address seating needs
- Mitigated risks by ensuring sanitary environment and monitoring alcohol service
- Cleaned and sanitized tables, menus, and dining areas in accordance with company and industry standards
- Observed the dining room to monitor guest satisfaction and provided assistance when needed
- Maintained organized hostess station and restocked supplies
- Handled banquet room and patio reservations for private and special events
- Answered the phone to take delivery or pickup orders from callers
- Informed guests about daily specials, new dishes, and changes in the menu
- Used the POS system to process credit card and cash transactions
- Maintained neat and well-groomed appearance and observed all uniform requirements
- Memorized menu offerings to provide guests with information and specifics regarding daily specials or featured promotions
- Greeted guests and bade farewell to departing guests, presented menus, and announced the name of the server.
Tailgaters
Surprise, AZ
05.2017 - 08.2018
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors
- Upheld high sanitation and safety standards while delivering and serving food
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Entered orders, delivered food and beverages, and processed payments
- Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant
- Fostered fun atmosphere and family-style work environment
- Monitored tables and expertly handled requests, kept drinks refilled, and offered additional items such as desserts
- Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service
- Assisted bartender with managing deliveries to customers in different sections
- Picked up trash and removed spills promptly to keep dining area fresh and inviting
- Used POS system to accurately input orders and process payments
- Kept hostess team informed of table progression and availability
- Restocked stations regularly to help team stay efficient and meet customers' needs
- Balanced trays with care to successfully deliver large volumes of food quickly
- Took orders, made drinks, and cleaned tables after the guests' departures
- Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets
- Controlled the flow of food from the kitchen to the dining table
- Greeted all guests with smile and friendly greeting
- Trained new servers in restaurant procedures and customer service standards
- Assisted guests with making menu choices
- Answered phones and took phone orders for customer pick up or delivery
- Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries
- Cleaned and reset tables quickly between each customer group.
Bottle Service Waitress
The Mint
Scottsdale, AZ
06.2015 - 08.2017
- Interacted with customers by taking orders, serving drinks, and providing accurate bills
- Served alcoholic beverages responsibly by requesting identification and adhering to alcohol service policies and procedures
- Achieved and surpassed sales goals by collaborating with team to offer great guest experiences and exceptional customer service
- Boosted sales by replenishing beverages frequently and checking back with guests to inquire about satisfaction
- Recorded all sales properly within point-of-sale system, following prescribed procedures for ordering, voiding, or correcting items
- Drove bottle sales by leveraging comprehensive knowledge of various liquors and wines
- Implemented company protocol for patrons consuming alcohol too quickly or displaying signs of intoxication
- Maintained cleanliness of bar areas, lounge, and service stations by removing empty or dirty glasses, bottles, and ashtrays
- Engaged customers in friendly conversation to build connections and increase satisfaction
- Reset tables between customers by removing used dishes, wiping down surfaces and refilling condiments
- Presented menus to patrons and answered questions about menu items, making recommendations upon request
- Collected payments from customers
- Used slow periods to stay on top of side work such as restocking serving stations and wrapping silverware
- Cleaned tables or counters after patrons finished dining
- Collected payment from customers
- Took orders, made drinks, and cleaned tables after the guests' departures
- Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries
- Took orders from patrons for food or beverages
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Greeted all guests with smile and friendly greeting
- Promoted specials, desserts, appetizers and high-profit beverages to drive up ticket totals
- Took orders from patrons for food and beverages
- Assisted guests with making menu choices
- Supported FOH and BOH teams by finishing dishes with garnishes, preparing desserts and collecting special beverages from bartenders
- Offered guests dietary and allergy information to match special requirements
- Prepared checks that itemize and total meal costs and sales taxes
- Upheld high sanitation and safety standards while delivering and serving food
- Answered customer menu questions and offered suggestions based on individual preferences
- Checked with customers to ensure satisfaction and correct any issues
- Controlled the flow of food from the kitchen to the dining table
- Answered phones and took phone orders for customer pick up or delivery
- Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmission to kitchen staff
- Prepared itemized checks, including total meal costs and sales taxes
- Quickly addressed and resolved customer concerns, working with management to fix advanced issues
- Fostered fun atmosphere and family-style work environment
- Entered orders, delivered food and beverages, and processed payments.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
- Incorporated variety of movement styles into percussive dance routines for stage performance.
BARTENDER
Tilted kilt
Peoria, AZ
05.2014 - 08.2017
- Requested identification to verify patrons are of legal drinking age
- Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes to create cocktails aligned with company standards
- Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions
- Checked IDs to ensure that the customers were of legal drinking age
- Adhered to all ABC and company-defined regulations
- Reduced inventory percentage by managing the beverage inventory
- Spoke to customers and recommended specials to build rapport, retention, and customer loyalty
- Replenished garnish trays and empty liquor selections, working with barbacks to maintain consistent supply of ice and glassware
- Used POS system to process cash and credit card transactions
- Worked with management to develop and implement scheduled bar maintenance
- Greeted patrons seated at bar, provided menus, and memorized or recorded drink and food orders
- Collaborated with servers and kitchen staff to process food orders for bar patrons, and fulfill drink orders for dining room server needs
- Reported or resolved safety hazards such as spills or broken glassware
- Introduced new cocktail promotions that were popular with customers and increased sales during promotions
- Answered beverage questions and recommended potential choices according to patron preferences
- Conducted weekly and monthly inventories to assure an adequate supply of liquor, ice, cups, and other necessities
- Trained new bartenders in all aspects of the job, including customer service, use of equipment, drink preparation, and upselling techniques
- Poured draft beers, wine selections, and non-alcoholic beverages to fulfill dining room and bar orders
- Promoted featured drinks and food specials through social media platforms to encourage sales
- Cleaned and sanitized glassware and flatware and stored in bar areas for easy access
- Conducted proper housekeeping to ensure cleanliness, including inspecting bottles for purity, ensuring the maintenance of equipment, and storing foods properly
- Recommended house specials to new clients to boost revenue.
Waiter
Zipps Sports Bar
Peoria
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bartender/host/server
Dave And Buster's Corporate Headquarters
Glendale , AZ
10.2016 - 12.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Food and Beverage Manager
Crown Plaza Hotel
Phoenix, AZ
03.2022 - 10.2022
- Resolved customer complaints involving food or beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
Bartender
Dodey’s
Phoenix, AZ
05.2022 - 10.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender Trainer
Marcels Bar And Grill
Phoenix, AZ
05.2021 - 10.2022
- Trained numerous new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Trained and mentored multiple new personnel hired to fulfill various roles.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Monitored day-to-day activities of food and beverage establishment while mentoring employees, noting areas needing improvement and implementing plans for rectification.
Bartender
Brigetts Last Laugh
Phoenix, AZ
05.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Daily Dose Cafe And Espresso
Phoenix, AZ
06.2020 - 04.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Associate Degree In Nursing - psychology and science
NAU
Glendale, AZundefined
Peoria High
Skills
- Multitasking
- Customer relations
- Monitor alcohol service
- Prepare cocktails
- Safe food handling
- Procedures
- Customer service
- Mixology
- Task prioritization
- Analytical thinking
- Public speaking
- Orientation and training
- PROFESSIONALSUMMARY
- Talented Bartender accomplished in handling high volume of
- Orders for beer, liquor, and mixed drinks Keeps customers coming
- Back for more with attentive service Seeks out opportunities to
- Improve bar traffic with special promotions, signature cocktails,
- And regular specials
- Personable Bartender with 8 years of service industry experience
- And proven history of accuracy and quality in high-volume
- Environments Works busy shifts to serve upwards of 900
- Customers, while adhering to all safety, sanitation, and quality
- Standards Memorizes full menu and seasonal selections to provide
- Updated information to guests and make recommendations
- Responsible Serving
- Suggestive Selling
- Outstanding Customer Service
- Menu Memorization
- Patron Rapport
- Hospitality and Guest Service
- Liquor, Beer and Wine Knowledge
- Financial Administration
- Guest Satisfaction
- High-Volume Environments
- Patron Engagement
- Register Preparation
- Serving and Bussing
- Food Service Management
- Mathematical Reasoning
- Crowd Control and Security
- Logistics Operations
- Guest Interaction
- Waiting Tables
- Wine Knowledge
- Guest Relations Management
- Energetic and Outgoing
- Menu Memorization and Presentation
- Interactive Management
- Dining Room Organization
- Restaurant Operation
- Specials Promotion and Upselling
- Team Player
- Conflict and Complaint Resolution
- Food and Beverage Service
- High-Volume Dining
- Transactions and Cash Handling
- Cash Control
- Phone Inquiries
- Waste Control
- Billing and Payment Processing
- Labor Costs
- Supporting Personal Needs
- Food Preparation and Safety
- Food Plating and Presentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Successful people do what unsuccessful people are not willing to do. Don't wish it were easier; wish you were better.
Jim Rohn
Timeline
Bartender
Dodey’s
05.2022 - 10.2022
Bartender
Brigetts Last Laugh
05.2022 - Current
Food and Beverage Manager
Crown Plaza Hotel
03.2022 - 10.2022
Bartender
Hideaway Bar And Grill
06.2021 - 02.2022
Bartender Trainer
Marcels Bar And Grill
05.2021 - 10.2022
Bartender
Dodey’s
02.2021 - 08.2022
Server
Daily Dose Cafe And Espresso
06.2020 - 04.2022
Head Bartender
Mcfadens’s
03.2018 - 02.2021
BARTENDER
Majerle's Sports Bar
09.2017 - 11.2018
Tailgaters
05.2017 - 08.2018
Bartender Shift Manager
Cherry Bombers
02.2017 - 08.2019
Bartender/host/server
Dave And Buster's Corporate Headquarters
10.2016 - 12.2017
Bottle Service Waitress
The Mint
06.2015 - 08.2017
BARTENDER
Tilted kilt
05.2014 - 08.2017
BARTENDERTRAINER, Twin Peaks
Phoenix
04.2014 - 05.2021
Waiter
Zipps Sports Bar
Associate Degree In Nursing - psychology and science
NAU
undefined
Peoria High
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