Kailey Mcpheron
Tucson,Az
Summary
Dynamic and dedicated professional with extensive experience at Chick-Fil-A, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and issue resolution. Recognized for maintaining high standards of cleanliness and contributing to team success while adapting quickly to new technologies.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/ Runner
Chic-Fil-A
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier / Cook
Taco Bell
11.2022 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Education
High School Diploma -
Ironwood Ridge High School
Marana, AZ05-2025
Skills
- Customer service
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Issue resolution
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
Certification
Certified Nursing Assistant
License #319657 AZ
Timeline
Cashier/ Runner
Chic-Fil-A
01.2025 - Current
Cashier / Cook
Taco Bell
11.2022 - 01.2025
High School Diploma -
Ironwood Ridge High School
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