Kailey Mixon
Las Vegas,NV
Summary
Reliable self-starter skilled in relationship-building, written and verbal communications, and managing multiple priorities with a positive attitude. Adaptable and goal-oriented leader that thrives in working both independently and collaboratively, with a passion for learning and self-development.
Overview
8
8
years of professional experience
Work History
Lead Retail Associate
Meow Wolf - Omega Mart
10.2022 - Current
- Controlled store inventory and reviewed cash handling and operations reports.
- Trained and mentored new employees in company policies, procedures, and best practices to ensure consistent performance standards across the team.
- Maintained visual merchandising standards throughout the exhibit to create an engaging and entertaining exhibit experience for guests.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
Assistant Manager
Dueling Axes
12.2021 - 10.2022
- Maintained a clean, safe, and organized environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and provided axe-throwing safety training.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Retail Sales Merchandiser
SAS Retail Services
12.2018 - 08.2020
- Improved store and display aesthetics through; resets, tagging, building displays, facing, rotating product, and stocking products from backroom to the shelf.
- Electronically reported to administration; recaps, timesheets, expense reports,
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Front Desk Manager
The Camp Transformation Center
06.2016 - 12.2018
- Responded to telephone, email and in-person inquiries, insured proper check-in procedures using Mindbody management software.
- Established strong rapport with returning guests while building new connections with first-time visitors.
- Utilized property management software effectively for booking management, reporting, and tracking performance metrics.
- Responsible for data entry and weekly inventory checks and restocking.
- Prepared daily shift close reports and accurately balanced cash register.
- Open and closed building as needed.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
Education
High School Diploma -
Somis Academy Charter High School
Somis, CAAssociate of Arts - Music
Moorpark College
Moorpark, CA4 2011
Skills
- Excellent Customer Service And Relations
- Professional and Courteous
- Excellent Oral And Written Communication And Active Listening
- Highly Adaptable
- Hiring and Training
- KPI Implementation Knowledge
- Excellent Time Management And Organization
- Computer Literate
Timeline
Lead Retail Associate
Meow Wolf - Omega Mart
10.2022 - Current
Assistant Manager
Dueling Axes
12.2021 - 10.2022
Retail Sales Merchandiser
SAS Retail Services
12.2018 - 08.2020
Front Desk Manager
The Camp Transformation Center
06.2016 - 12.2018
High School Diploma -
Somis Academy Charter High School
Associate of Arts - Music
Moorpark College
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