Busser/Hostess
The Fox & Hounds Restaurant and Tavern
Hubertus, WI
10.2020 - 02.2024
- Provided high-volume customer service in a fast-paced environment with eight dining areas
- Managed incoming phone calls, including scheduling, modifying, and canceling reservations
- Resolved customer concerns and special requests in a timely manner
- Coordinated seating arrangements to optimize workflow and reduce wait times
- Maintained accurate waitlists and reservation records
- Upheld organization and cleanliness of dining areas to ensure a positive guest experience
- Assisted in multitasking between front-of-house responsibilities and operational support