Kailey Poyer
El Paso
Summary
Dynamic and detail-oriented professional with experience as an Assistant Manager at Yogo Berry, excelling in team coordination and customer service. Proficient in equipment repair and problem-solving, I implemented new processes that enhanced service delivery and improved operational efficiency. Committed to workplace safety and fostering teamwork in fast-paced environments. Experienced with maintaining and repairing variety of engines. Utilizes diagnostic tools to identify and resolve mechanical issues promptly. Track record of ensuring operational efficiency and safety in fast-paced settings. Proficient in scheduled maintenance, records management and hazardous materials handling. Familiar with watch-standing and reporting requirements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Navy Engineman Reserves
Navy
01.2025 - Current
- Operated and maintained engines, ensuring optimal performance and safety compliance.
- Diagnosed mechanical issues using troubleshooting techniques to enhance operational efficiency.
- Collaborated with team members to execute maintenance schedules effectively and minimize downtime.
- Conducted regular inspections of engine components to identify wear and prevent failures.
- Implemented best practices for fuel management, contributing to overall resource efficiency.
Cashier
Chipotle
01.2024 - 01.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Crew Member
Tropical Smoothie
04.2023 - 01.2024
- Prepared and blended smoothies according to company recipes for consistent taste and quality.
- Provided exceptional customer service, ensuring positive experiences and repeat business.
- Operated kitchen equipment safely and efficiently to maintain high productivity levels.
- Assisted in maintaining cleanliness of work areas, adhering to health and safety standards.
- Handled cash transactions accurately, ensuring proper financial accountability at point of sale.
- Trained new crew members on operational procedures and customer service expectations effectively..
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Assistant Manager
Yogo Berry
07.2022 - 04.2023
- Assisted in coordinating team schedules and assignments to ensure efficient workflow.
- Supported daily operations by handling customer inquiries and providing timely resolutions.
- Collaborated with management to implement new processes that improved service delivery.
- Maintained accurate records of inventory and supplies, facilitating effective stock management.
Education
Engineering Mechanics
SWESC Great Lakes
Great Lakes, IL06.2025
Biomedical Sciences
Canutillo High School
El Paso, TX05.2024
Skills
- Workplace safety
- Bearing installation
- Gearbox repairs
- Electrical troubleshooting
- Lubrication procedures
- Pump maintenance
- Fuel systems
- First aid training
- Hydraulic systems proficiency
- Equipment Repair
- Firefighting equipment
- Emission control
- Clutch assembly
- Drive shafts maintenance
- Cooling systems management
- Air compressors operation
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
- Parts replacement
Certification
- Engineman A School CIN U-EN-1000 Course Certificate
Timeline
Navy Engineman Reserves
Navy
01.2025 - Current
Cashier
Chipotle
01.2024 - 01.2025
Crew Member
Tropical Smoothie
04.2023 - 01.2024
Assistant Manager
Yogo Berry
07.2022 - 04.2023
Engineering Mechanics
SWESC Great Lakes
Biomedical Sciences
Canutillo High School
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