Kailey Sweigard

• Friendly, Positive Attitude
• Team Building
• Reliable and Trustworthy
• Organizational Skills
• Problem Resolution
• People Skills
• Relationship Building
• Kept food service and preparation areas clean and neat
• Delivered food and beverages quickly to customers
• Followed all safety, sanitization, and food handling guidelines
• Explained details of new menu items, seasonal, and daily specials
• Trained new servers in company policies, guest service standards, and best practices
• Entered orders into computer system to coordinate with kitchen staff
• Established pace of the meal in accordance to each table's individual needs
• Worked in a fast-paced environment, handled multiple priorities and learned new procedures
• Handled all guest needs with upbeat attitude and attention to detail
• Addressed issues promptly, relaying complaints directly to management
• Set and bussed tables as needed, maintaining sanitation standards
• Stocked server areas with supplies throughout shift
• Cleaned tables, completed closing duties, and re-stocked tableware and supplies
• Delivered genuine hospitality and an exceptional dining experience
• Worked with staff of other departments during special events and functions

SCSU Student Fieldwork - Observations

• Gained valuable experience in various field methodologies through diverse project participation.
• Developed and strengthened written and oral communication skills by presenting research findings in both formal and informal settings.
• Improved project efficiency by organizing and maintaining accurate field notes and records.