Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kailey Taylor

Eagle Point

Summary

Shift Leader with a proven track record in executing new initiatives and enhancing workplace culture aligned with organizational values. Expertise in evaluating operations for safety and implementing effective strategies to achieve performance targets. Strong focus on team collaboration and operational excellence.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
White City
12.2024 - Current
  • Uphold Starbucks mission and values through daily operations.
  • Coordinated inventory management to ensure product availability during shifts.
  • Maintained store cleanliness and organization to meet safety standards.
  • Resolved customer inquiries, significantly enhancing satisfaction levels.
  • Monitored employee productivity, delivering targeted coaching for performance enhancement.
  • Adhered to operational policies, prioritizing safety for partners and customers.
  • Executed opening and closing duties for seamless store operations.

Minor Decoy (Student Professional/Technical Worker

The Oregon Liquor and Cannabis Commission (OLCC)
Medford
03.2024 - Current
  • Accompanied Regulatory Specialists during inspections, attempting purchases using valid identification.
  • Participated in joint missions with law enforcement or special interest groups per agency policy.
  • Documented minor decoy visits and findings in narrative reports, including receipts and related documentation.

Barista/Barista Trainer

Starbucks
White City
12.2022 - 12.2024
  • Executed day-to-day tasks with precision and efficiency.
  • Prepared and served beverages and food items to customers.
  • Processed cash transactions and payments with accuracy.
  • Trained new baristas on beverage preparation and customer service techniques.

Sales Associate

Kid to Kid
Medford
02.2022 - 06.2022
  • Processed transactions accurately through point-of-sale systems and cash registers.
  • Maintained organized sales floor to enhance customer shopping experience.
  • Consistently delivered exceptional service and greeted customers warmly.
  • Resolved customer conflicts effectively, ensuring satisfaction and loyalty.

Busser

Miguel's Restaurant
Eagle Point
08.2021 - 02.2022
  • Maintained cleanliness in dining area and kitchen spaces.
  • Monitored guest needs, providing support as required.
  • Maintained a friendly attitude towards customers at all times.

Education

Associate of Arts - Psychology

Rogue Community College
Grants Pass, OR
06-2026

GED -

Rogue Community College
Grants Pass, OR
11-2022

Skills

  • Customer service
  • Regulatory compliance
  • Inventory management
  • Cash handling
  • Conflict resolution
  • Attention to detail
  • Employee training
  • Effective communication

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
12.2024 - Current

Minor Decoy (Student Professional/Technical Worker

The Oregon Liquor and Cannabis Commission (OLCC)
03.2024 - Current

Barista/Barista Trainer

Starbucks
12.2022 - 12.2024

Sales Associate

Kid to Kid
02.2022 - 06.2022

Busser

Miguel's Restaurant
08.2021 - 02.2022

Associate of Arts - Psychology

Rogue Community College

GED -

Rogue Community College

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