Kailey Welter
Nixa,MO
Summary
Dynamic CNA with proven leadership and exceptional customer service skills, honed at The Neighborhoods At Quail Creek and other healthcare settings. Excelled in providing compassionate care, maintaining confidentiality, and efficiently managing vital signs monitoring. Recognized for delivering outstanding patient-focused care, enhancing patient independence, and fostering a positive environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNA
The Neighborhoods At Quail Creek
Springfield, MO
06.2023 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Monitored food intake and output as directed by nursing staff.
CNA
Shiftkey
Buffalo, MO
05.2023 - 05.2024
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
CNA
Buffalo Prairie Care Center
Buffalo, MO
05.2022 - 05.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Crew Member
Wendys Restaurant
Bolivar, MO
06.2021 - 05.2022
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Pleasant Hope High School
Pleasant Hope05-2023
Associate of Science - Nursing
Ozarks Technical Community College
Springfield, MOSkills
- Maintaining confidentiality
- Dressing assistance
- Vital signs monitoring
- Toileting assistance
- Compassionate communication
- Conducting intakes
- Patient-focused care
- Companionship and emotional support
- Hospitality and accommodation
- Skilled upseller
- Reliable and punctual
- Proven leader
- Excellent multi-tasker
- Conflict resolution techniques
- Accustomed to shift work
- Fast and efficient service worker
- Delivers exceptional customer service
Certification
- Certified Nursing Assistant (2022-present)
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
CNA
The Neighborhoods At Quail Creek
06.2023 - Current
CNA
Shiftkey
05.2023 - 05.2024
CNA
Buffalo Prairie Care Center
05.2022 - 05.2023
Crew Member
Wendys Restaurant
06.2021 - 05.2022
- Certified Nursing Assistant (2022-present)
High School Diploma -
Pleasant Hope High School
Associate of Science - Nursing
Ozarks Technical Community College
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