KaiLi Long
Athens,GA
Summary
A third year pre-dental student at the University of Georgia currently pursuing a B.S. in biology. Excelled in maintaining high standards of cleanliness and sanitation, significantly enhancing customer satisfaction. Skilled in optimizing operational efficiency and fostering positive relations, showcasing a blend of hard and soft skills critical to dynamic service environments.
Overview
4
4
years of professional experience
Work History
Dental Shadow
Pediatric Dentistry of Waxhaw
07.2024 - Current
Cardiology Volunteer
Piedmont Athens Regional Medical Center
02.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
Door Dash Driver
Door Dash
06.2022 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Coordinated efficient routes to avoid delays and optimize schedules.
Hostess
Stacks Kitchen
08.2020 - Current
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Chemistry Tutor
Self Employed
08.2021 - 05.2022
- Motivated students with accurate feedback and positive reinforcement.
- Assisted students in developing study skills and strategies.
- Conducted tutoring sessions at schools, homes and public spaces.
- Responded to email and telephone requests to provide students with specific information.
Education
Bachelor of Science - Biology
University of Georgia
Athens, GA05.2026
Cuthbertson High School
Waxhaw, NC06.2022
Skills
- Guest Engagement
- Complaint Handling
- Detail Oriented
- Cleaning and sanitation
Languages
Chinese (Mandarin)
Limited Working
Timeline
Dental Shadow
Pediatric Dentistry of Waxhaw
07.2024 - Current
Cardiology Volunteer
Piedmont Athens Regional Medical Center
02.2024 - Current
Door Dash Driver
Door Dash
06.2022 - Current
Chemistry Tutor
Self Employed
08.2021 - 05.2022
Hostess
Stacks Kitchen
08.2020 - Current
Bachelor of Science - Biology
University of Georgia
Cuthbertson High School
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