Kaili Sato
37 Kuaiwa Way #20C, Wailuku,HI
Overview
3
3
years of professional experience
Work History
ENTERTAINMENT STAFF MEMBER
Pride Of Maui Boat Tour Agency
Maalaea, HI
11.2023 - Current
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction
- Committed choreography to memory and performed numbers with correct timing and aesthetic appeal.
HOSTESS/FOOD RUNNER
Seascape Maalaea Restaurant
Maalaea, HI
03.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained speed of service for food orders while minimizing errors and complaints
BUSSER/HOSTESS
808 On Main
08.2020 - 08.2022
- Monitored seating area and enhanced customer satisfaction by maintaining a clean and organized dining area.
- Accommodated special seating requests for guests to enhance satisfaction
- Monitored front entrance for new guests while assisting servers by taking and delivering ordered items.
A+ COUNSELOR
Maui Family YMCA
11.2021 - 06.2022
- Collaborated with other professionals to coordinate comprehensive care for children
- Designed safe and supportive environment for children to rely on
- Supervised children while helping with homework and other group activities.
SOCIAL MEDIA MARKETING INTERN
Wailea Realty
04.2021 - 07.2021
- Increased brand awareness and followers through comprehensive social media campaign management
- Implemented campaigns to increase website traffic and conversions
- Conducted market research and competitor analysis to inform marketing strategies.
Education
Dual Credit -
University of Hawaii Maui College
Kahului, HI05.2022
High School Diploma -
Kihei Charter Public High School
Kihei, HI05.2022
Skills
- Fluent in both English and Japanese Language
- Food Safety Knowledge
- Workplace Communication
- Dining Crew Workflow Optimization
- Customer Service
- Fast Adapter
- Complaint Resolution
Timeline
ENTERTAINMENT STAFF MEMBER
Pride Of Maui Boat Tour Agency
11.2023 - Current
HOSTESS/FOOD RUNNER
Seascape Maalaea Restaurant
03.2023 - Current
A+ COUNSELOR
Maui Family YMCA
11.2021 - 06.2022
SOCIAL MEDIA MARKETING INTERN
Wailea Realty
04.2021 - 07.2021
BUSSER/HOSTESS
808 On Main
08.2020 - 08.2022
Dual Credit -
University of Hawaii Maui College
High School Diploma -
Kihei Charter Public High School