Kailie Kaase
George West,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Loan Operations Specialist
SouthTrust Bank, N.A.
11.2020 - Current
- Balance General Ledgers
- Verify loan documentation is consistent with computer systems by reviewing and comparing documents for each loan
- Assist customers with questions about loan information, balances, payment history
- Process credit disputes by reviewing loan history and responding to credit reporting agencies
- Answer phone calls and requests made via telephone and/or email
- Provide training to new team members within the loan operations department
Administrative Assistant
Kim Shannon Photography
04.2018 - 11.2018
- Counted and deposited money
- Created spreadsheets and made lists for photography sessions
- Helped set up photography equipment
- Answered any types of questions or concerns the customer might have
Education
Associate of Applied Science - Business Technology in Medical Administration
Coastal Bend College
Beeville, TX05.2021
George West High School
01.2019
Skills
- Ability to type 50wpm
- Confident in interpersonal communication
- Experience using Excel, Word, GoogleDocs, and IntuitQuickbooks Online, Teams
- Demonstrate superb team working skills
- Strong attention to detail
- Loan Closing Procedures
- Quality control measures
Timeline
Loan Operations Specialist
SouthTrust Bank, N.A.
11.2020 - Current
Administrative Assistant
Kim Shannon Photography
04.2018 - 11.2018
Associate of Applied Science - Business Technology in Medical Administration
Coastal Bend College
George West High School
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