Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Kailin Haire

Sparks,NV

Summary

Experienced administrative assistant skilled in customer relations and adept at managing fast-paced environments. Demonstrates strong multitasking abilities, sound judgment, and a detail-oriented approach to ensure accurate and timely completion of tasks.

Overview

7
7
years of professional experience
1
1
Certification

Work History

BARISTA

Dutch bros LLC.
Reno, Nevada
10.2022 - Current
  • Fostering a welcoming environment by consistently greeting customers with genuine warmth, enhancing overall customer experience, and satisfaction. Streamlined order processing to ensure timely service, achieving noticeable improvements in customer wait times and satisfaction ratings.
  • Coordinating with team members to maintain product knowledge, effectively educating customers on menu offerings, promotions, and driving increased sales.
  • Maintaining high standards in drink preparation, ensuring quality and consistency in every order, which strengthened customer loyalty.
  • Embracing Dutch Bros culture by actively participating in team events, fostering camaraderie, and a positive work environment.
  • Cultivating a vibrant atmosphere by engaging with customers, significantly boosting satisfaction, and encouraging repeat visits.
  • Executing daily inventory checks and maintained product standards, ensuring consistent quality and compliance with company guidelines.
  • Managing morning rush of customers daily with efficient, levelheaded customer service.
  • Providing excellent customer service by responding to inquiries quickly and professionally.
  • Greeting and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Organizing workstations efficiently so that tasks could be completed quickly during peak hours.
  • Following health, safety and sanitation guidelines to pass state inspections.
  • Addressing and resolved customer concerns to maintain brand loyalty.
  • Following safety procedures while operating machinery such as grinders and espresso machines.
  • Maintaining cleanliness and organization of the workspace and equipment.

NANNY

Mauser family
Reno, NV
11.2021 - 10.2022
  • Supervised daily activities and routines for children in a nurturing environment.
  • Organized educational games and creative activities to promote learning and development.
  • Prepared nutritious meals and snacks tailored to dietary needs of children.
  • Coordinated playdates and outings to enhance social skills and interactions.
  • Communicated regularly with parents regarding children's progress and behavior.
  • Managed household tasks such as laundry, cleaning, and organizing children's spaces.
  • Established bedtime routines to ensure proper rest and relaxation for children.
  • Provided emotional support and guidance during challenging situations or conflicts.
  • Created an atmosphere of trust between myself and both the family and the kids I cared for.
  • Performed light housekeeping duties related to childcare such as laundry or meal preparation.
  • Transported children to school, extracurricular activities, and appointments when needed.
  • Assisted children with daily activities, such as dressing, bathing, and feeding.
  • Tended to children's general needs while providing supervision for safety in day-to-day activities.
  • Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
  • Followed routines to foster stability and structure in children's lives during parental absences.

SUPPORT

Scheels AllSports LLC.
Sparks, Nevada
07.2021 - 04.2022
  • Provided assistance to fellow associates and customers in retrieving freight, displaying merchandise on the floor, and providing world-class customer service.
  • Provide world-class customer service by smiling, greeting, and assisting all customers. Be friendly and courteous when assisting customers with product and special orders.
  • Unloaded the product from freight, tagged it, folded it, hung it, and priced the merchandise to be displayed on the sales floor.
  • Restocked merchandise on the sales floor. Bring the product to the floor for display.
  • Maintained an orderly appearance of your personal workspace and surrounding areas. General cleaning and organization around the store, and back stock area.
  • Contributed to a work environment that fosters pride in being part of a winning team, and promotes personal growth.

  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.

CASHIER

Scheels AllSports LLC.
Sparks, Nevada
03.2019 - 06.2021
  • Provided exceptional customer service and addressed inquiries promptly.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Maintained cleanliness and organization of the checkout area consistently.
  • Assisted in inventory management by restocking merchandise as needed.
  • Processed returns and exchanges according to store policies effectively.
  • Collaborated with team members to enhance customer shopping experience.
  • Trained new cashiers on checkout procedures and customer service standards.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

OFFICE ASSISTANT

Paschall plus corp.
Sparks, Nevada
01.2019 - 01.2021
  • Managed office supplies inventory and ensured timely restocking.
  • Assisted team with scheduling appointments and meetings efficiently.
  • Supported communication between departments through organized document management.
  • Handled incoming calls and directed them to appropriate staff members.
  • Maintained accurate filing systems for easy access to important documents.
  • Coordinated travel arrangements for staff attending conferences and meetings.
  • Prepared reports and presentations using company-specific software tools.
  • Fostered a positive office environment through effective interpersonal communication skills.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Maintained an organized filing system of paper documents and electronic files.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.

Education

Honors diploma -

Spanish springs high school
Sparks, Nevada
01.2021

Some College (No Degree) - General Education

Truckee Meadows Community College
Reno, NV

Skills

  • Appointment scheduling
  • Multiline phone systems
  • Time management
  • Microsoft Office proficiency
  • Customer service excellence
  • Document organization
  • Effective communication
  • Attention to detail

Affiliations

  • Music
  • Outdoors
  • Art
  • Reading
  • Climbing

Certification

  • CPR certification
  • First Aid certification

Languages

Spanish
Limited

Timeline

BARISTA

Dutch bros LLC.
10.2022 - Current

NANNY

Mauser family
11.2021 - 10.2022

SUPPORT

Scheels AllSports LLC.
07.2021 - 04.2022

CASHIER

Scheels AllSports LLC.
03.2019 - 06.2021

OFFICE ASSISTANT

Paschall plus corp.
01.2019 - 01.2021

Honors diploma -

Spanish springs high school

Some College (No Degree) - General Education

Truckee Meadows Community College

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