Kailin Ishaya

• File/retrieve patient paperwork, upload information onto online database (Dentrix), schedule patient appointments
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
• Educated patients on proper oral hygiene techniques, promoting long-term dental health.
• Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.

Host:

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Monitored seating area and checked restrooms regularly to keep spotless.

Kitchen Expo:

• Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
• Stocked inventory efficiently, enabling seamless transition between meal services.
• Trained and assisted new expo/host staff members.

Busser:

• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Trained new staff in bussing and cleaning procedures.
• Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
• Reduced wait times for tables by quickly clearing and resetting them after guests departed.