Confident professional proudly touting exemplary behavior modification and problem solving abilities. Successful leader with more than 5 years in leadership. Known for excellent employee motivation, retention and exemplary communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Director
Action Behavior Centers
Orland Park, IL
01.2024 - 06.2024
Supervised daily functions of an ABA team consisting of 3 BCBAs and over 20 Registered Behavior Technicians.
Worked with an operational partner to lead the clinic, including collaboration on maintaining a positive culture.
Collaborated with other clinics to coordinate direct care staff across multiple facilities.
Conducted interviews and hired new clinicians.
Conducted and reviewed initial and progress reports to ensure high clinical quality.
Provided clinical oversight for staff and services, including providing feedback on current programming and the implementation of the care plan.
Monitored patient progress, ensuring quality care was provided.
Attended conferences to stay up-to-date on best practices in healthcare management.
Evaluated clinical staff performance through regular meetings and assessments.
Developed policies and procedures to ensure compliance with regulations and standards of care
Assistant Clinical Director
Action Behavior Centers
Plainfield, IL
01.2023 - 12.2023
Complete initial and progress treatment assessments, and reports specific to the patient’s skills and deficits.
Create individual treatment plans per the patients' needs as assessed.
Provide 30 or more clinical hours as needed for patients' success, and support for direct staff.
Develop individualized treatment plans for patients, and train direct staff on the implementation of all aspects of the care plan.
Conduct fidelity treatment checks across staff and patients to ensure high-quality therapy and compliance with the care plan.
Provide assistance to the Clinical Director, including providing feedback across teams, implementing clinic-wide initiatives, and supporting BCBAs in their professional development.
Provide direct feedback on the quality of therapy provided, including constructive feedback when treatment fidelity does not meet high standards.
Reviewing and analyzing data trends to assess clients' current responses to make data-based decisions to improve programming and care plans.
Engage and train parents and other important stakeholders in family guidance sessions to establish generalization and maintenance of skills.
Collaborating with the clinical director and fellow BCBAs to improve clinic-wide organizational systems.
Lead a team of 9 or more technicians, guiding clinical and organizational skills within the team.
Collaborate and problem-solve clinical and operational issues that arise to maintain a positive connection among individuals and maintain high clinical quality.
Regional Director of ABA
Westside Children's Therapy
Southwest Suburbs, IL
08.2022 - 02.2023
Implemented policy changes and communicated information and procedures through organizational staff meetings.
Managed routine operations and clinical projects, including setting targets and performance standards in accordance with team productivity guidelines and with expert leadership of 35-person team.
Met with assigned employees individually or in small groups to provide intentional, structured organizational support and mentorship.
Counseled individuals to help overcome personal, social or behavioral problems affecting work outcomes.
Provided leadership, insight and mentoring to employees to supply knowledge of various company programs.
Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
Monitored employee productivity to provide constructive feedback and coaching.
Resolved customer and staff complaints and adjusted policies to meet changing needs.
Provided ongoing training to address staff needs.
Provide direct feedback to direct care staff, including identifying strengths and deficits to improve quality of care.
Audit care plans of direct reports, identifying trends of improvement or deficits through data analysis.
Proceed with corrective or disciplinary action as necessary due to identified trends within data analysis.
Established and enforced clear goals to keep employees working collaboratively.
Evaluated processes and employee strengths to realign workflows with changing business demands.
Coached staff members to develop long-term career goals.
Reviewed completed work to verify consistency, quality and conformance.
Lead BCBA
Westside Children's Therapy
Orland Park, IL
12.2020 - 08.2022
Motivate and maintain positive working relationships and team morale with well staff and management.
Maintain company's lowest turnover rate by proactively implementing staff engagement, incentive and appreciation programs.
Worked closely with human resources to support employee management and organizational planning.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Trained employees on additional job positions to maintain coverage of roles.
Fostered positive employee relationships through communication, training and development coaching.
Assigned tasks to associates to fit skill levels and maximize team performance.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Conducted quality, timely performance feedback and performance appraisals.
Minimized staff turnover through appropriate selection, orientation and training.
Directed, coordinated and evaluated activities of staff engaged in patient assessment and treatment.
BCBA
Westside Children's Therapy
Orland Park, IL
09.2020 - 12.2020
Completed detailed documentation of sessions, patient notes and recommendations.
Advised on client case decisions based on latest available research and information.
Met with clients to understand individual needs and develop personalized behavioral and skill acquisition plans.
Responded to crisis situations when severe mental health and behavioral issues arose.
Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
Encouraged development of relevant skills to help overcome specific concerns.
Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
Compiled personal information and compared against professional knowledge to determine needs and optimum strategies for success.
Collaborated to set goals and outline steps to achieve objectives.
Registered Behavior Technician
LAC | CPTWC | WSCT
, IL
06.2018 - 09.2020
Documented patients' activities and behaviors into data system for recordkeeping.
Assisted with building life and social skills useful for everyday activities and interactions.
Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
Planned and implemented individualized interventions as part of behavior treatment plans.
Participated in continuing education and in-service training to advance skills.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Developed basic strategies to promote patient safety, wellness and independence.
Curriculum Coordinator
Western Michigan School of Medicine
Kalamazoo, MI
07.2017 - 06.2018
Met with vendors to check available curriculum plans and related materials supporting course objectives.
Improved student learning by defining and articulating learning outcomes and analyzing performance metrics and measurements.
Worked with school administrators to determine course needs and set frameworks.
Defined and articulated learning outcomes, measurements, performance metrics and changes to improve student learning.
Evaluated course performance to determine areas in need of improvement.
Built and updated evaluation and survey tools to monitor and improve effectiveness of courses.
Internal Auditor
Argo Insurance
Chicago, Illinois
01.2017 - 07.2017
Completed comprehensive audits of financial and business control systems and operational frameworks.
Provided detailed, yet understandable risk and compliance concepts to key stakeholders in organization.
Investigated discrepancies that were uncovered during audits.
Assessed potential risks, evaluated controls and conducted compliance testing.
Collaborated with management to address all major risks.
Reviewed company policies against best practices to better understand level of compliance.
Helped department leaders devise and implement remediation plans to address identified concerns.
Analyzed data from audits, compiled it into reports and disseminated to proper personnel.
Nanny
Family
Hinsdale, Illinois
05.2016 - 01.2017
Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
Teacher Aid | Head Teacher | Managing Head Teacher
Curious Kids Childcare
Portage, MI
01.2013 - 05.2016
Assisted instructional staff with implementing lessons and activities for full classes and small groups.
Supervised children on field trips to maintain safety and foster cultural learning experiences.
Maintained up-to-date emergency forms, curriculum plans and individual child development profiles.
Instructed and monitored students in use and care of school equipment and materials to prevent injuries and damage.
Enforced rules for behavior and procedures to maintain order among class.
Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
Education
Master of Arts - Applied Behavior Analysis
Ball State University
Muncie, IN
05.2020
Bachelor of Science - Behavioral Psychology
Western Michigan University
Kalamazoo, MI
05.2016
Skills
Decision Making
Interpersonal Communication
Staff Development
Process Improvements
Originality and Creativity
Goal Setting
Relationship Building
Empathetic Approach
Employee Motivation
Problem Anticipation and Resolution
Team Leadership
Assignment Delegation
Staff Scheduling
Focus and Follow-Through
Policy Development and Enforcement
Operations Oversight
Behavior Improvements
Teamwork and Collaboration
Certification
Board Certified Behavior Analyst (BCBA)
Timeline
Clinical Director
Action Behavior Centers
01.2024 - 06.2024
Assistant Clinical Director
Action Behavior Centers
01.2023 - 12.2023
Regional Director of ABA
Westside Children's Therapy
08.2022 - 02.2023
Lead BCBA
Westside Children's Therapy
12.2020 - 08.2022
BCBA
Westside Children's Therapy
09.2020 - 12.2020
Registered Behavior Technician
LAC | CPTWC | WSCT
06.2018 - 09.2020
Curriculum Coordinator
Western Michigan School of Medicine
07.2017 - 06.2018
Internal Auditor
Argo Insurance
01.2017 - 07.2017
Nanny
Family
05.2016 - 01.2017
Teacher Aid | Head Teacher | Managing Head Teacher
Curious Kids Childcare
01.2013 - 05.2016
Master of Arts - Applied Behavior Analysis
Ball State University
Bachelor of Science - Behavioral Psychology
Western Michigan University
Board Certified Behavior Analyst (BCBA)
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