KAILYN ALSOBROOK
San Jose,CA
Summary
Through my prior experience in the service industry and child care I've been able to cultivate communication skills, team working skills, and problem solving that can easily translate to other positions/industries
Overview
5
5
years of professional experience
Work History
Recreation Leader 2
Los Gatos Recreation
02.2024 - Current
- Organized and facilitated various recreational programs and activities for participants of all ages.
- Maintained equipment and facilities to ensure a clean and safe environment for children.
- Handled customer inquiries, feedback, and complaints in a professional and timely manner.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
- Maintained inventory of supplies and equipment with established sign-out procedures.
HOSTESS
Old Spaghetti Factory
02.2023 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Operated cash registers and cc machines to cash out customers
- Answered phone calls to take orders, give information and document reservations
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance
- Completed daily side work and opening and closing duties without fail
- Input orders accurately into POS terminal, split bills and accepted payments.
CHILD CARE AIDE
Phillips Family Child Care
08.2019 - 08.2022
- Supervised free play and other activities to keep children safe
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
- Helped with creation of age-appropriate activities to keep children positively engaged
- Engaged with children individually to encourage physical activity and academic curiosity
- Assisted with meal preparation and feeding to meet children's dietary needs
- Established positive relationships with parent to collaboratively promote child's wellbeing
- Read and told stories to promote and support overall language development
- Assisted in potty training and toilet hygiene.
Education
Bachelor of Science - Biology
San Jose State University
San Jose, CA06.2026
Skills
- To-Go Order Preparation
- Bill Computation
- Phone Inquiries
- Guest Experience Management
- Cleaning and Sanitation
- Table Bussing
- Safe Food Handling
Timeline
Recreation Leader 2
Los Gatos Recreation
02.2024 - Current
HOSTESS
Old Spaghetti Factory
02.2023 - 06.2023
CHILD CARE AIDE
Phillips Family Child Care
08.2019 - 08.2022
Bachelor of Science - Biology
San Jose State University
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