Kailyn Bernotsky
Scranton,PA
Summary
Dynamic professional with a proven track record at CircusTrix, enhancing party efficiency and guest satisfaction. Excelled in multitasking and teamwork, significantly improving event setup and breakdown processes. Skilled in customer service and party scheduling, I consistently delivered engaging and safe experiences, maintaining high cleanliness standards. Demonstrated adaptability and attention to detail, contributing to a positive work environment and streamlined operations.
Overview
7
7
years of professional experience
Work History
Party Host
CircusTrix
02.2022 - Current
- Took information about guests' party size, led to seating, offered menus, and Action.
- Streamlined party setup and breakdown processes, resulting in increased efficiency and reduced stress for staff.
- Acted as a strong brand ambassador by maintaining a professional demeanor at all times while representing the company during events.
- Directed guests to correct areas for eating, dancing, and other services.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Organized various themed parties, with coordinated decorations, menus and activities.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Sales Associate
CircusTrix
02.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Hair Salon Assistant
Fusion Hair Design
01.2018 - 06.2022
- Assisted hair stylists with colorwork by applying base colors and toners.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
- Participated in weekly team meetings to discuss salon performance goals, strategies for improvement, and any upcoming promotional events or activities.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
Education
Scranton High School
Scranton, PA06.2022
Skills
- Team player attitude
- Effective Multitasking
- Teamwork and Collaboration
- Party Scheduling
- Adaptable nature
- Attention to Detail
- Activity Planning
- Customer Service
- Engaging personality
- Guest service
Timeline
Party Host
CircusTrix
02.2022 - Current
Sales Associate
CircusTrix
02.2022 - Current
Hair Salon Assistant
Fusion Hair Design
01.2018 - 06.2022
Scranton High School
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