Summary
Overview
Work History
Education
Skills
Timeline
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Kailyn Cunningham

Hattiesburg,MS

Summary

Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

6
6
years of professional experience

Work History

Coffee Barista

Brewmen's Coffee Shop
07.2023 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
  • Maintained regular and consistent attendance and punctuality.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Kept product inventory stocked during times of customer congestion and high demand.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
  • Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.

Bakery Associate

J-Bird's Sweet Treats
07.2017 - Current
  • Entrepreneur family business
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.

Education

High School Diploma -

Oak Grove High School
Hattiesburg, MS
05.2025

Skills

  • Beverage preparation
  • Cross-selling and upselling
  • Smoothie making
  • Exceptional customer service
  • Coffee machinery
  • Menu memorization
  • Cash Handling
  • Friendly and outgoing
  • Professional demeanor

Timeline

Coffee Barista

Brewmen's Coffee Shop
07.2023 - Current

Bakery Associate

J-Bird's Sweet Treats
07.2017 - Current

High School Diploma -

Oak Grove High School

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Kailyn Cunningham