Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kailyn Gomes

Plymouth,USA

Summary

Ability to support team goals and adapt to changing needs, ensuring seamless operation. Known for reliability, effective communication, and strong attention to detail.

Overview

8
8
years of professional experience

Work History

Porter

Ford of Claremont
Claremont, NH
09.2018 - Current
  • Streamlined communication between customers and service teams, enhancing overall customer experience.
  • Coordinated with technicians to ensure timely completion of service requests and customer satisfaction.
  • Advised customers on service options and recommended solutions tailored to their needs.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.

Tour Guide

Snowmobile Vermont
Plymouth, VT
12.2020 - 03.2026
  • Took people on back country tours
  • Developed comprehensive knowledge of local trails and wildlife to enhance guest experiences.
  • Conducted pre-tour briefings, educating guests on equipment use and safety measures.
  • Built personal relationships with guests to promote positive experiences.
  • Led guided snowmobile tours, ensuring safety and enjoyment for diverse groups.

Intern

Ford
Detroit, MI
05.2024 - 08.2025
  • Gained valuable experience working within field operations, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.

Cashier

Darkside Snowboards
Killington, VT
01.2019 - 01.2023
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment
  • Informed customers of special promotions, loyalty programs, and discounts
  • Maintained inventory and store visual presentation to meet customer needs

Education

Bachelors - Automotive Marketing

Northwood University
Midland, MI
05-2025

Skills

  • Ensuring Customer Satisfaction
  • Management Skills
  • Customer Experience
  • Complex Problem-Solving
  • Quick learner
  • Critical Thinking
  • Team collaboration
  • Problem-solving

Timeline

Intern

Ford
05.2024 - 08.2025

Tour Guide

Snowmobile Vermont
12.2020 - 03.2026

Cashier

Darkside Snowboards
01.2019 - 01.2023

Porter

Ford of Claremont
09.2018 - Current

Bachelors - Automotive Marketing

Northwood University
Kailyn Gomes