Ability to support team goals and adapt to changing needs, ensuring seamless operation. Known for reliability, effective communication, and strong attention to detail.
Overview
8
8
years of professional experience
Work History
Porter
Ford of Claremont
Claremont, NH
09.2018 - Current
Streamlined communication between customers and service teams, enhancing overall customer experience.
Coordinated with technicians to ensure timely completion of service requests and customer satisfaction.
Advised customers on service options and recommended solutions tailored to their needs.
Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Tour Guide
Snowmobile Vermont
Plymouth, VT
12.2020 - 03.2026
Took people on back country tours
Developed comprehensive knowledge of local trails and wildlife to enhance guest experiences.
Conducted pre-tour briefings, educating guests on equipment use and safety measures.
Built personal relationships with guests to promote positive experiences.
Led guided snowmobile tours, ensuring safety and enjoyment for diverse groups.
Intern
Ford
Detroit, MI
05.2024 - 08.2025
Gained valuable experience working within field operations, applying learned concepts directly into relevant work situations.
Analyzed problems and worked with teams to develop solutions.
Cashier
Darkside Snowboards
Killington, VT
01.2019 - 01.2023
Managed large amounts of cash accurately during busy hours in a fast-paced environment
Informed customers of special promotions, loyalty programs, and discounts
Maintained inventory and store visual presentation to meet customer needs