Enthusiastic, self-motivated, reliable, responsible and hard working person with the ability to learn new systems in a speedy manner. Excels at multi-tasking in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Paraeducator, Special Education
Pro Care
Elk Grove, California
11.2023 - Current
Assisted teachers in implementing individualized education plans for students.
Supported classroom management by reinforcing positive behavior among students.
Provided one-on-one assistance to students with special needs during lessons.
Adapted instructional materials to meet diverse learning styles and abilities.
Organized and participated in classroom activities that promote engagement and learning.
Assisted in developing behavior management plans that addressed the specific needs of each student.
Inside Sales Representative
GRAYBAR ELECTRIC
Sacramento, CA
05.2022 - 10.2023
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Used SAP and Salesforce software to maintain detailed contact logs and account records.
Quoted prices, credit terms and other bid specifications.
Set and achieved company defined sales goals by increasing sales 10%.
Managed over 50 customer calls per day.
Asst. Property Manager
FPI Management
Sacramento, CA
01.2020 - 03.2022
Prepare weekly and daily reports.
Process incoming rents into Yardi.
Followed up on delinquent tenants and coordinated collection procedures.
Coordinated with legal counsel to resolve tenant disputes.
Supervised all onsite staff.
Conducted regular inspections of both interior and exterior of properties for damage.
Kept properties in compliance with local, state and federal regulations.
Completed final move-out walk-throughs with tenants to identify required repairs.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Beauty Advisor/Cashier
Utla Beauty
Sacramento, CA
11.2019 - 11.2020
Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.
Maintain prompt, regular attendance.
Accounts Receivable Specialist
TRENCH AND TRAFFIC SUPPLIES
Sacramento, CA
07.2017 - 05.2018
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Submitted cash and check deposits and generated cash receipts to record money received.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Oversaw bookkeeping and accounting systems and entered data into systems accurately.
Education
Cosmetology
Sacramento City College
Sacramento
05.2021
HIGH SCHOOL DIPLOMA -
George Washington Carver School Of Arts And Science
Sacramento
06.2010
Skills
Phone and Email Etiquette
Quickbooks
Service Prioritization
SAP
Salesforce
Microsoft Office
Customer Service Skills
Computer literacy
Communication skills
Leadership
Yardi
Timeline
Paraeducator, Special Education
Pro Care
11.2023 - Current
Inside Sales Representative
GRAYBAR ELECTRIC
05.2022 - 10.2023
Asst. Property Manager
FPI Management
01.2020 - 03.2022
Beauty Advisor/Cashier
Utla Beauty
11.2019 - 11.2020
Accounts Receivable Specialist
TRENCH AND TRAFFIC SUPPLIES
07.2017 - 05.2018
Cosmetology
Sacramento City College
HIGH SCHOOL DIPLOMA -
George Washington Carver School Of Arts And Science