Versatile professional with a solid background in customer service and team leadership. Known for strong conflict resolution and data interpretation skills, ready to leverage expertise to enhance operational efficiency and customer experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Smoothie King
Tallahassee, Florida
08.2025 - 04.2026
Supervised team members during busy shifts to enhance customer satisfaction and service quality.
Trained new staff on smoothie preparation and company standards, ensuring consistent product quality.
Resolved customer complaints promptly, fostering a welcoming and positive store environment.
Production Assistant
Tampa, Florida
05.2023 - 03.2026
Transported equipment and supplies to locations, positioning people and props for optimal set preparation.
Organized materials for upcoming projects, facilitating smooth logistics.
Maintained equipment and tools, ensuring readiness for production tasks.
Host
Chili's Restaurant
Tampa, Florida
03.2024 - 08.2024
Managed waitlists and coordinated seating arrangements to optimize guest flow.
Greeted and seated guests promptly to enhance their dining experience.
Retail Associate
Pacsun
Tampa, Florida
09.2022 - 06.2023
Maintained store cleanliness and organized merchandise displays.
Collaborated with team members to achieve daily sales goals.
Provided excellent customer service to enhance shopping experience.
Education
Finance
Florida State University
Tallahassee, FL
05-2027
Skills
Financial analysis
Data interpretation
Customer service
Team leadership
Conflict resolution
Project management
Certification
Microsoft Office Specialist Advanced Excel (2019+) Certification