Kailyn Marshall
Manassas,VA
Summary
Graduand with foundational knowledge in history, art history, and archival management and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start further studies through a master's program and make meaningful contributions with commitment and drive.
Overview
8
8
years of professional experience
Work History
Intern
Greenwood Library Archives and Special Collections
09.2024 - Current
- Researched and inventoried art materials for provenance and historical significance.
- Streamlined usage by creating digitized records and documents.
- Evaluated 150 art materials for preservation.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Applied effective time management techniques to meet tight deadlines.
Student Assistant
Office of Financial Aid
08.2023 - Current
- Greet and assist guests, File paperwork, Scan documents, Respond to Emails, Answer phone, Log and respond to voicemails
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Assisted with admissions process, financial aid process and obstacles that arose.
- Assisted students and families in filling out financial aid applications.
- Monitored financial aid advising to comply with regulatory guidelines.
- Worked with financial aid office to verify student's' applications and discuss payment options.
- Spoke enthusiastically with potential students and families about benefits of financial aid.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Provided information to students and families regarding options for obtaining financial aid.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Sales Associate
American Eagle Outfitters
06.2019 - 06.2021
- Held title of Online Order Fulfillment Lead
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
Interpreter
George Washington’s Ferry Farm
01.2017 - 01.2019
- Engaged in ticket sales
- Maintained clean and tidy site grounds and indoor museum
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed to appropriate personnel.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Established positive relationships with tour members through fun and engaging conversation.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
Education
Bachelor of Arts - Public History
Longwood University
Farmville, VA05-2025
Skills
- Art history knowledge
- Critical Thinking
- Communication
- Problem-Solving
- Active Listening
- Written Communication
- Organization
- Time Management
- Research
Timeline
Intern
Greenwood Library Archives and Special Collections
09.2024 - Current
Student Assistant
Office of Financial Aid
08.2023 - Current
Sales Associate
American Eagle Outfitters
06.2019 - 06.2021
Interpreter
George Washington’s Ferry Farm
01.2017 - 01.2019
Bachelor of Arts - Public History
Longwood University
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