Monitored student progress and provided feedback to teachers and parents.
Facilitated communication between educators, administrators, and parents regarding student progress.
Attended professional development workshops related to job responsibilities.
Provided guidance to students in the classroom setting.
Attended IEP meetings, developed intervention strategies and communicated results to faculty members.
Assisted in developing behavior management plans that addressed the specific needs of each student.
Provided additional support during state testing periods including administering tests, monitoring time limits and assisting with accommodations when necessary.
Supported classroom teachers in creating a positive learning environment for all students.
Server/ secretary
Coach's Neighborhood Grill & Bar
Kannapolis, NC
05.2024 - 10.2024
Upheld high standards of sanitation in accordance with health department regulations.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Implemented feedback from customers to improve service quality and menu offerings.
Provided exceptional service to high volume of daily customers.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Greeted customers, answered questions, and recommended specials to increase profits.
Server/Office Assistant
Dave & Buster's
Concord, NC
01.2022 - 06.2023
Handled money transactions accurately while following company procedures for handling cash payments.
Responded efficiently to guest inquiries and complaints in a professional manner.
Prepared drinks according to standard recipes.
Monitored dining room for cleanliness and proper set-up at all times.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Secretary/Office Manager
Smart Steps
Baltimore, MD
06.2016 - 08.2022
Managed office communications, including handling phone calls, emails, and correspondence.
Scheduled and organized meetings, ensuring timely preparation of necessary materials.
Maintained records and filing systems, ensuring documents were easily accessible and up-to-date.
Supported office staff by preparing reports, memos, and other documentation.
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Monitored office supplies and placed orders to ensure smooth operations.
Teaches students throughout the day with hands on task such as letters ; numbers and etc.
Supervised students in the classroom, cafeteria, hallways and playgrounds.
Participated in professional development workshops related to teaching techniques.
Provided one-on-one support for special needs students.
Graded assignments, tests and papers according to teacher instructions.
Secretary/Administrative Assistant
Joshua's place
Baltimore, MD
06.2016 - 08.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Monitored student progress and provided feedback to parents and school administrators on their academic performance.
Maintained accurate records of student attendance, grades, behavior reports.
Encouraged participation from all students by using positive reinforcement techniques.
Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
Server and secretary
Diamonds Event And Catering
Baltimore, MD
09.2018 - 10.2020
Delivered exceptional customer service through friendly interactions with guests.
Participated in weekly meetings with management team to discuss operational goals.
Provided excellent customer service to ensure a pleasant dining experience for all patrons.
Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
Collaborated with team members to achieve daily goals within specified time frame.
Communicated effectively with other personnel to coordinate tasks efficiently.
Assisted other servers in carrying trays of food from kitchen to dining area.
Informed guests of daily specials and new menu items available for catering services.
Education
Business -
Livingstone College
Salisbury, NC
05.2025
Skills
Communication skills
Time management
Restaurant experience
Guest services
Microsoft word
Leadership
Secretarial
Microsoft excel
Physical examinations
Documentation review
Customer service
Office Management
Data Entry
Scheduling
Calendaring
Classroom management
Behavior management
Mentoring students
Organization and prioritization
Small group instruction
Calm and patient demeanor
Teacher support and collaboration
Certification
Serv Safe
CPR
First Aid
Additional Information
Calvin M Rodwell Elementary Middle School, SY24-25 TSP