Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Kailyn Slater

west columbia,SC

Summary

Dynamic Shift Leader at Sonics Drive In with a proven track record in cash handling and team leadership. Expertly trained staff, resolved customer issues, and fostered a collaborative environment, enhancing operational efficiency. Recognized for strong communication skills and creative problem-solving, driving a positive workplace culture and maintaining high standards of service.

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Sonics Drive In
04.2022 - 04.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Education

High School Diploma -

White Knoll High School
Lexington, SC
05-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Strong verbal and written communication
  • Creative problem solving
  • Team collaboration and leadership
  • Staff training and development
  • Motivational leadership
  • Assigning work
  • Inventory counts
  • Issue resolution
  • Role modeling
  • Equipment troubleshooting
  • Drawer assignments
  • Shift leadership
  • Multitasking
  • Multitasking Abilities
  • Active listening
  • Teamwork and collaboration
  • Excellent communication
  • Time management
  • Task prioritization
  • Relationship building
  • Decision-making

Accomplishments

  • Supervised team of 6-10 staff members.
  • Resolved product issue through consumer testing.
  • Achieved amazing labor, as well as on time percentage through effectively helping with putting employees on positions that they excel at, as well as healthy communication skills insuring no one gets overwhelmed or frusated..

Certification

  • Certified shift leader, Sonic Drive-In - from June of 2024 til April 2025

Languages

English
Native or Bilingual

Timeline

Shift Leader

Sonics Drive In
04.2022 - 04.2025

High School Diploma -

White Knoll High School