Kailyn Swenson
Kalamazoo,MI
Summary
Versatile and dedicated professional with experience at Syed and Sadia Alam, adept in household management and school-age child care. Excelled in creating nurturing environments and fostering positive relationships, achieving commendable levels of satisfaction. Skilled in CPR and providing homework support, demonstrating a unique blend of interpersonal and practical abilities to meet and exceed employer expectations.
Overview
5
5
years of professional experience
Work History
Private Nanny
Syed and Sadia Alam
08.2022 - Current
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Helped children complete homework assignments and school projects.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
Server
Fletchers Pub
06.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Elementary Lead Teacher
Boys and Girls Club
01.2023 - 08.2023
- Collaborated with special education staff to ensure the successful inclusion of students with disabilities in the general education classroom setting.
- Participated in professional development opportunities regularly to stay current on educational research and best practices.
- Increased parent involvement by fostering strong relationships and maintaining open lines of communication.
- Assessed student progress through ongoing formative assessments, leading to targeted instruction and improved outcomes.
- Implemented evidence-based instructional strategies to improve reading and math skills among struggling learners.
- Developed individualized learning plans for students with diverse needs, leading to improved academic performance.
- Contributed to a positive school culture by participating in extracurricular activities and collaborating with colleagues on interdisciplinary projects.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
HR Assistant Trainee
Barber Packaging Co
10.2020 - 05.2021
- Maintained compliance with employment laws and regulations through careful recordkeeping and documentation practices.
- Provided administrative support during performance review processes, leading to increased efficiency in HR operations.
- Streamlined HR operations by assisting with the creation and maintenance of employee records.
- Aided in the development of company policies, fostering a well-structured work environment for all employees.
- Provided support during internal audits related to HR processes, ensuring accuracy and compliance with established policies and procedures.
- Assisted HR managers in the development and execution of employee engagement surveys, using data-driven insights to inform future improvements in workplace culture and satisfaction.
- Ensured accurate payroll processing by reviewing timesheets and updating employee information as needed.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Updated and maintained employee attendance records.
Cashier/Customer Service Representative
Hardings Friendly Market
11.2019 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Medical Assistant -
Ross Medical Education Center
Portage, MI09.2024
High School Diploma -
Mattawan High School
Mattawan, MI05.2019
Skills
- Laundry
- CPR training
- Light Housekeeping and cleaning
- Transportation safety
- Household Management
- Positive Reinforcement
- School-age child care
- Homework Support and Assistance
- Praise and Encouragement
Timeline
Elementary Lead Teacher
Boys and Girls Club
01.2023 - 08.2023
Private Nanny
Syed and Sadia Alam
08.2022 - Current
Server
Fletchers Pub
06.2022 - 10.2023
HR Assistant Trainee
Barber Packaging Co
10.2020 - 05.2021
Cashier/Customer Service Representative
Hardings Friendly Market
11.2019 - 09.2020
Medical Assistant -
Ross Medical Education Center
High School Diploma -
Mattawan High School
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