Kailynd Posey
Atlanta,GA
Summary
Dedicated Architectural Intern with a solid background in planning, analysis, and design. Expertise in managing construction documents and schedules, ensuring compliance with industry standards. Strong problem-solving abilities complemented by a creative approach to design challenges. Aiming to contribute to projects that emphasize exceptional design and organizational excellence.
Overview
6
6
years of professional experience
Work History
Onboarding Specialist
MyInvestingClub
10.2023 - Current
- Facilitated seamless new member integration into the community using Slack for communication. Ensured a swift onboarding from email confirmation to Slack setup, utilizing Zoom for personalized guidance.
- Provided comprehensive support in navigating the 'members area,' enhancing the user experience. Introduced new members to an extensive video library and created an interactive personal dashboard for smoother onboarding.
- Streamlined a 9-step onboarding process to 2 steps, ensuring adherence to procedures and enhancing member understanding of community and education.
- Offered personalized assistance in setting up stock trading platforms, showcasing adaptability and commitment to individual needs.
- Maintained proactive communication with new members, ensuring continuous follow-up until full onboarding.
- Enhanced overall onboarding experience, contributing to high member satisfaction and retention.
Compliance Manager
Turbo Debt
03.2022 - 01.2024
- Played a pivotal role in supporting global clients within the Apple Merchandise Program (AMP), excelling in onboarding and brand advocacy.
- Conducted audits of websites featuring Apple products, ensuring strict adherence to company compliance standards.
- Collaborated with AMP and Brand Advocate teams, contributing to the development of effective visual merchandising strategies.
- Spearheaded innovation within Apple's Digital Program (ADP), introducing ideas that positively impacted program development on digital platforms.
- Cultivated client relationships, strategizing designs and presentations for creative and compliant product marketing.
- Addressed and promptly reported issues, including fraud activities, promotion debuts, and website errors, showcasing a proactive approach to compliance and integrity.
Merchandising Analyst
Apple
07.2019 - 03.2022
- Played a pivotal role in supporting global clients within the Apple Merchandise Program (AMP), excelling in onboarding and brand advocacy.
- Conducted audits of websites featuring Apple products, ensuring strict adherence to company compliance standards.
- Collaborated with AMP and Brand Advocate teams, contributing to the development of effective visual merchandising strategies.
- Spearheaded innovation within Apple's Digital Program (ADP), introducing ideas that positively impacted program development on digital platforms.
- Cultivated client relationships, strategizing designs and presentations for creative and compliant product marketing.
- Addressed and promptly reported issues, including fraud activities, promotion debuts, and website errors, showcasing a proactive approach to compliance and integrity.
Visual Merchandiser
Apple
Columbus, OH
07.2019 - 03.2022
- Achieved 100% audit accuracy across 50+ Central Ohio stores, ensuring compliance district-wide.
- Designed consumer fixtures and demos to create engaging and visually appealing displays.
- Collaborated with retail and marketing teams to align displays with cohesive brand messaging.
- Conducted audits for Apple and Beats fixtures, promptly resolving issues with store teams.
Education
Bachelor of Architecture - Minor in Construction Management
Kennesaw State University
Kennesaw, GA05-2028
Skills
- AutoCAD, Revit, Rhino and drafting software
- Construction and project management
- Visual merchandising and design
- Team collaboration and mentoring
- Problem-solving and optimization
- Strategic planning and improvement
- Personnel management and leadership
- Basecamp and Slack proficiency
- Microsoft Office Suite expertise
- Adobe Creative Cloud skills
- Creative marketing strategies
- Compliance auditing techniques
- Digital marketing and SEO
- Content development and branding
- Effective communication skills
- Presentation and attention to detail
- Adaptive and creative thinking
Websites
Awards
Winner of Vertical Charrette, Fall 2024
Timeline
Onboarding Specialist
MyInvestingClub
10.2023 - Current
Compliance Manager
Turbo Debt
03.2022 - 01.2024
Visual Merchandiser
Apple
07.2019 - 03.2022
Merchandising Analyst
Apple
07.2019 - 03.2022
Bachelor of Architecture - Minor in Construction Management
Kennesaw State University
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