Dynamic Area Manager with a proven track record at Casa De Paz Assisted Living, enhancing operational efficiency and patient care. Skilled in medication administration and compassionate care, I implemented training programs that improved service quality and compliance, fostering teamwork and ensuring optimal resident outcomes. A reliable team member dedicated to excellence in healthcare.
Also experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Area/Operations Manager
Casa De Paz Assisted Living
04.2014 - 04.2024
Directed daily operations to enhance resident care and ensure compliance with state regulations.
Implemented training programs for staff to improve service quality and operational efficiency.
Developed and maintained relationships with healthcare providers to facilitate coordinated resident care plans.
Streamlined communication protocols among staff, resulting in improved teamwork and faster issue resolution.
Established quality assurance measures to monitor compliance with health regulations and internal policies.
Delivered patient care through comprehensive assessments and individualized treatment plans.
Educated patients and families on health management, promoting adherence to treatment protocols.
Monitored vital signs and clinical symptoms, ensuring timely interventions for critical patients.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Patient Care Technician
Presbyterian Hospital
06.2019 - 02.2020
Assisted in monitoring patient vital signs and reporting changes to nursing staff.
Facilitated daily activities for patients, enhancing comfort and promoting independence.
Maintained cleanliness and organization of patient care areas to ensure safety standards.
Supported medical staff during procedures, ensuring efficient workflow and patient safety.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Patient Care Technician
Lovelace Westside Hospital
10.2017 - 06.2018
Monitored patient vital signs and reported significant changes to healthcare team promptly.
Provided high-quality direct patient care under the supervision of registered nurses, ensuring all needs were met promptly and professionally.
Implemented best practices for infection control, enhancing overall patient safety standards.
Maintained accurate patient records using electronic health record systems for improved data management.
Collected blood samples using standard venipuncture and capillary techniques to ensure patient safety and comfort.
Maintained accurate patient records and specimen labels to support effective laboratory processing.
Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
Director general at Centro de Ayudas Múltiples Sociales Casa de Paz y Amor ACDirector general at Centro de Ayudas Múltiples Sociales Casa de Paz y Amor AC