Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Kailynn Owens

Greenville,NC

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Jess' Boutique
01.2023 - 06.2023
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Hostess

Snapperz Grill And Steam Bar
04.2021 - 05.2022
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered customer questions about hours, seating, and menu information.
  • Used cash registers and credit card machines to cash out customers.

Sales Associate

Southern Grace Boutique
08.2020 - 02.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Associate of Arts - Nuclear Medicine Technology

Pitt Community College
Winterville, NC
05.2024

Associate of Arts -

Pitt Community College
Winterville, NC
05.2022

Associate in General Education -

Pitt Community College
Winterville, NC
05.2022

High School Diploma -

Croatan High School
Newport, NC
06.2019

Skills

  • Active listening
  • Attention to detail
  • Verbal/Written Communication
  • Reliable and Punctual
  • Adaptable and Flexible
  • Organization
  • Inventory and Stocking
  • Exceptional Customer Service
  • Conflict Resolution
  • Problem-Solving
  • Time Management
  • Problem-Solving Skills
  • Listening Skills

Certification

CPR Certified

SIDS Certified

Additional Information

Clinical experience at Wilson Medical Center, ECU Health Medical Center, Carolina East Medical Center, and Carteret Health Care. During my clinical experience I have gathered valuable knowledge regarding the field of Nuclear Medicine and the job roles expected of a Nuclear Medicine Technologist. I have had hands on training with the preparation and administration of radiopharmaceuticals, I have operated several different types of cameras, I have learned proper patient care, I have been able to get a better understanding of how to process images, I have learned how to do quality control on equipment, and I have been able to relate my course work to the clinical aspect in order to get a better understanding of Nuclear Medicine.

Timeline

Sales Associate

Jess' Boutique
01.2023 - 06.2023

Hostess

Snapperz Grill And Steam Bar
04.2021 - 05.2022

Sales Associate

Southern Grace Boutique
08.2020 - 02.2021

Associate of Arts - Nuclear Medicine Technology

Pitt Community College

Associate of Arts -

Pitt Community College

Associate in General Education -

Pitt Community College

High School Diploma -

Croatan High School

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Kailynn Owens