Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Kainalu Akau

Forest Grove

Summary

Dynamic and dedicated professional with extensive experience at Pumpkin Ridge Golf Club, where I have consistently excelled in delivering outstanding customer service, and ensuring seamless event setups. I take pride in my ability to anticipate guests' needs and go above and beyond to create memorable experiences, whether assisting during high-profile tournaments or managing day-to-day operations. With strong communication skills and a natural talent for problem-solving, I thrive in fast-paced environments where adaptability and attention to detail are essential. My hands-on experience coordinating with staff, vendors, and clients has strengthened my ability to handle challenges calmly and efficiently, ensuring events run smoothly from start to finish. Driven by a passion for hospitality and a commitment to excellence, I am eager to bring my proven track record of enhancing guest satisfaction and team collaboration to any opportunity I take on.

Overview

1
1
year of professional experience

Work History

Banquets Food Service Waiter

Pumpkin Ridge Golf Club
North Plains
06.2024 - Current
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Set up buffet stations with necessary equipment such as chafing dishes and other utensils.
  • Replenished supplies of linens, silverware, glassware and chinaware during meal periods.
  • Transported trays from kitchen to dining room areas quickly and safely.

Outside Service Attendant

Pumpkin Ridge Golf Club
North Plains
03.2024 - Current
  • Greeted customers, answered questions, and provided information about services.
  • Inspected golf carts before each use to ensure safety standards were met.
  • Ensured that all areas of the facility were kept clean at all times by removing trash and debris from the grounds.
  • Communicated with other staff members regarding customer inquiries or requests for service.

Education

Bachelor of Arts - Sports Leadership And Management

Pacific University
Forest Grove, OR
05-2024

Skills

  • Customer service
  • Event setup
  • Table service
  • Food safety
  • Alcohol service
  • Time management
  • Problem solving
  • Team collaboration
  • Communication skills
  • Strong multitasking
  • Adaptable to change

Affiliations

I believe what sets me apart is my ability to maintain a well-rounded approach to life while embracing the qualities of a natural leader. I am deeply committed to my academic and professional goals, but I also make it a priority to cultivate my personal interests, stay physically active, and engage meaningfully with my community. This balance has strengthened my time management skills, broadened my perspective, and allowed me to connect with people from all walks of life.

As a confident individual, I am comfortable taking initiative and motivating others, whether on the field, in the classroom, or within a team setting. I pride myself on my ability to adjust on the fly, think critically under pressure, and find practical solutions when unexpected challenges arise. I find that being well-rounded not only makes me adaptable and resilient, but also enables me to contribute fresh ideas and a collaborative spirit to any team or project I am a part of. Overall, my diverse experiences and leadership mindset help me inspire those around me while continually growing as a person myself

Accomplishments

As a five-year football player for Pacific University, I have consistently demonstrated commitment, discipline, and the drive to excel both on and off the field. My dedication and work ethic have earned me a leadership role within my position group and the respect of my teammates and coaches alike.

Timeline

Banquets Food Service Waiter

Pumpkin Ridge Golf Club
06.2024 - Current

Outside Service Attendant

Pumpkin Ridge Golf Club
03.2024 - Current

Bachelor of Arts - Sports Leadership And Management

Pacific University