Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

Kaincie Pesta

Erie,PA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Cake Decorator

Giant Eagle
04.2021 - Current
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Worked in a team built environment, all working towards a common goal; customer satisfaction.

Seafood Lead

Giant Eagle
04.2020 - 04.2021
  • Cleaned and sanitized seafood area to preserve products and protect safety of guests.
  • Assisted customers with product selection by making recommendations and suggestions based on customer needs.
  • Created hospitable shopping experience by merchandising and stocking products and specialty items.
  • Answered all calls to the seafood department.
  • Maintained a clean work environment under OSHA and Food Safety regulations.

Bakery Clerk

Giant Eagle
11.2018 - 04.2020
  • Highly customer driven occupation and consumer oriented.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Answered customer calls and questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Communicated with management consistently to maintain the consumers experience.

Education

Associate of Science - Hospitality Management

Mercyhurst University - North East Campus
North East, PA
05.2020

Skills

  • Communicating with Clients
  • Greeting Visitors
  • Customer Service
  • Maintaining Clean Work Areas
  • Calm and Professional Under Pressure
  • Understanding Customer Needs
  • Efficient Communication

Professional References

Bethany Hotchkiss

Former Bakery Team Leader

Giant Eagle

814 431 5043


Lillian Hornyak

Current Bakery Assistant Lead

Giant Eagle

814 323 3487

Timeline

Cake Decorator

Giant Eagle
04.2021 - Current

Seafood Lead

Giant Eagle
04.2020 - 04.2021

Bakery Clerk

Giant Eagle
11.2018 - 04.2020

Associate of Science - Hospitality Management

Mercyhurst University - North East Campus

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Kaincie Pesta