KAINOA SILVA
Waianae,USA
Summary
Results-driven professional with a proven track record in technical troubleshooting and problem resolution, demonstrating analytical prowess and a proactive approach. Adept at combining reliability, strong work ethic, and precision to contribute to streamlined operations and enhance overall productivity.
Overview
5
5
years of professional experience
Work History
Team Leader
The Coffee Bean & Tea Leaf
09.2024 - Current
- Trained and mentored team members on product knowledge and customer service standards.
- Resolved customer inquiries and complaints, fostering positive experiences and loyalty.
- Mentored junior staff, facilitating skill development and fostering a collaborative environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
Juice Preparer
Jamba
10.2023 - 12.2023
- Orchestrated the preparation and precision cutting of fresh fruits for smoothies and juices
- Maintained impeccable cleanliness standards in the kitchen, lobby/windows, and back area
- Ensured seamless operations through proactive restocking of fridges and stations
- Exhibited efficiency in crafting beverages, bowls, and baked goods within strict timelines
- Utilized excellent customer service skills while operating at the register
- Streamlined inventory management by expertly unpacking frozen fruit.
Poultry Farm Assistant
Maile Moa/Shaka Moa
04.2021 - 12.2022
- Spearheaded efficient egg harvesting procedures, demonstrating attention to detail and adherence to quality standards
- Managed waste by shoveling manure, scraping floors, and ensuring clean conditions within the facility
- Executed meticulous cleaning protocols, ensuring a hygienic environment for the birds
- Responsibly handled the disposal of deceased birds, adhering to biosecurity measures
- Demonstrated physical strength by shoveling feed and expertly carrying and bundling live birds for sale
- Contributed to overall productivity by showcasing versatility and dedication.
Education
High School Diploma -
Mililani High School
Mililani Town, HI05.2020
Skills
- Technical Troubleshooting
- Dependability and Strong Work Ethic
- Analytical Problem-Solving
- Physical Endurance
Timeline
Team Leader
The Coffee Bean & Tea Leaf
09.2024 - Current
Juice Preparer
Jamba
10.2023 - 12.2023
Poultry Farm Assistant
Maile Moa/Shaka Moa
04.2021 - 12.2022
High School Diploma -
Mililani High School