Compassionate and dedicated educator with extensive experience in fostering supportive learning environments. Skilled in implementing IEPs and promoting social skills development, contributing to individualized student success and engagement.
Overview
8
8
years of professional experience
Work History
TIRE WAREHOUSE LEAD ADVISOR
Pilot Travel Centers
COLUMBIA SC
10.2025 - Current
Coordinated daily warehouse operations to ensure efficient inventory management.
Trained new team members on safety protocols and operational procedures.
Monitored stock levels and assisted in order fulfillment processes.
Implemented best practices for inventory accuracy and organization.
CSR
RXO
West Columbia, SC
03.2023 - 10.2025
Resolved customer inquiries efficiently through multi-channel communication platforms.
Managed order processing and tracking to ensure timely deliveries.
Collaborated with team members to enhance customer service protocols and workflows.
Trained new staff on customer service best practices and company policies.
Assisted in developing training materials that improved onboarding efficiency for new hires.
Analyzed customer feedback to identify areas for service improvement and implement solutions.
Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Childcare Assistant Teacher
Sunshine House Early Learning Academy
Columbia, SD
08.2020 - 03.2023
Fostered supportive learning environment for diverse age groups.
Implemented engaging activities that promote social, emotional, and cognitive development.
Collaborated with lead teachers to design age-appropriate lesson plans and curriculum enhancements.
Monitored child progress and communicated observations to parents during regular updates.
Developed individualized care strategies to meet specific needs of children with varying abilities.
Ensured compliance with health and safety regulations within classroom environment.
Communicated regularly with parents about daily activities and behaviors.
Engaged with children on individual basis to build positive relationships and promote learning.
Maintained accurate records of student progress and behavior, allowing for timely interventions when necessary.
Special Education Teaching Assistant
Lexington Richland School District 5
Irmo, SC
01.2018 - 05.2019
Supported individualized education plans for students with diverse learning needs.
Assisted lead teacher in implementing classroom management strategies to enhance student engagement.
Facilitated small group instruction and provided targeted support for academic skill development.
Collaborated with specialists to adapt learning materials and resources for accessibility.
Enhanced parent involvement through consistent communication regarding student achievements, challenges, and plans for improvement.
Carried out therapeutic regimens for behavior modifications and personal development.
Promoted student self-advocacy by teaching strategies for self-monitoring progress and requesting appropriate accommodations when necessary in mainstream classrooms.