HOBBIES & INTERESTS
- Family
- Technology
- Traveling
- Foodie
- Football
- Snowboarding
Kai O. Kanno
Irvine,Ca
Summary
Dynamic Sales & Leadership Professional with a proven track record of driving revenue and retention within the hospitality and fitness sectors. Expert in the full sales lifecycle—from lead generation to long-term account management—with a consistent history of exceeding KPIs. I leverage a consultative, relationship-first approach to build collaborative partnerships and deliver measurable growth.
Overview
14
14
years of professional experience
Work History
Leasing Consultant II
Irvine Company
Irvine, Ca
12.2016 - Current
- Managed sales & resident client accounts for the Orange County territory
- Dedicated to exceeding brand standards through an 'Above & Beyond' service philosophy and a 'One Team' mindset to drive collective success
- Established a portfolio of 100+ clients using various CRM software to manage & maintain pipeline
- Consultative Sales Approach to evaluate customer needs while communicating relevant benefits
- Processed and responded to incoming sales requests across multiple communication platforms, including phone, email, and online chat.
- Negotiated contracts & sales terms with new and existing clientele
Sales Account Manager
24Hour Fitness – Irvine
09.2012 - 12.2016
- Managed Orange County territory accounts- addressing client needs, escalations, focusing on new sales opportunities through relationship building & B2B prospecting
- Identified & maximized sales opportunities & increased client retention rates
- Managed all aspects of talent acquisition including recruiting, screening, onboarding & training
- Created marketing events to drive client engagement
- Built strong client rapport to establish diversified network of connections.
- Negotiated, finalized & processed sales contracts
Education
GED -
Irvine Valley College
Irvine, CASkills
Leadership & Management
Talent Acquisition
Consultative Sales
Full-Cycle-sales
Project Management
Customer Experience
Hospitality Services
Account Retention
Account Management
Salesforce CRM
Relationship Building
Negotiation
Computer & Technology
Proficiency
Interests
Timeline
Leasing Consultant II
Irvine Company
12.2016 - Current
Sales Account Manager
24Hour Fitness – Irvine
09.2012 - 12.2016
GED -
Irvine Valley College