Summary
Overview
Work History
Education
Skills
Timeline
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Kairee Baza

Lawton,OK

Summary

Highly-motivated team player with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Restaurant Manager

Raising Cane's Restaurants
Lawton, OK
08.2023 - Current
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Established policies for cash handling procedures to maximize security measures.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Leveraged MIcrosoft skills to input and compile data gathered from various sources.
  • Achieved cost-savings by developing functional solutions to problems.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Trained new employees to perform duties.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Supervisor

Starbucks
Lawton, OK
02.2020 - 07.2023
  • Performed daily inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Maintained positive working relationship with fellow staff and management.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Conducted daily shift meetings with baristas to review objectives and customer service standards.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supervised team of 15 employees in daily operations, maintaining positive and productive atmosphere to enhance employee experience.

Education

High School Diploma -

Eisenhower High School
Lawton, OK
05-2020

Skills

  • Recruitment
  • Operations Management
  • Conflict Resolution Techniques
  • Organization and Prioritization
  • Schedule Coordination

Timeline

Restaurant Manager

Raising Cane's Restaurants
08.2023 - Current

Supervisor

Starbucks
02.2020 - 07.2023

High School Diploma -

Eisenhower High School

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Kairee Baza