Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaireef Roy

Sicklerville

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a new role. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Self-Employed

Self-Employed
01.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Core Staff

That's Entertainment Performing Arts Competition
07.2021 - 12.2022
  • Developed innovative solutions to complex problems, resulting in increased productivity and overall effectiveness.
  • Managed relationships with key stakeholders, ensuring alignment on project goals and expectations while maintaining open lines of communication.
  • Mentored junior team members, fostering professional growth and enhancing their contribution to the team''s success.
  • Led cross-functional teams to achieve project objectives while maintaining high-quality standards and adhering to deadlines.
  • Improved customer satisfaction rates with exceptional service and proactive problem-solving skills.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Addressed and resolved customer complaints in polite and professional manner.

Internet Sales Consultant

Spirit CJR
07.2019 - 07.2021
  • Increased overall sales revenue by consistently meeting or exceeding monthly targets through effective time management and prioritization.
  • Mentored new team members on best practices for internet sales, contributing to overall team success and fostering a collaborative work environment.
  • Negotiated contracts with clients, securing mutually beneficial terms while maximizing profitability for the company.
  • Collaborated with cross-functional teams to ensure timely delivery of products and resolve any post-sale issues.
  • Optimized website content for search engines, increasing organic traffic and generating higher-quality leads for the sales team.
  • Participated in regular training sessions to continuously improve product knowledge and stay updated on new offerings from the company.
  • Utilized social media channels effectively to engage with potential customers, promoting brand awareness while also answering product-related questions.
  • Conducted market research to stay updated on industry trends, enabling informed recommendations of relevant products and services to clients.
  • Provided constructive feedback to management regarding client concerns, leading to improved product offerings and better addressing customer needs.
  • Worked closely with marketing teams to create targeted promotional materials, ensuring a unified message across all channels and an efficient use of resources.
  • Enhanced sales performance by diligently following up on leads and maintaining a consistent pipeline of prospects.
  • Developed personalized sales strategies for each client, tailored to their unique needs and preferences.
  • Established long-term relationships with clients, resulting in repeat business and increased referral rates.

Store Manager

Journeys
02.2018 - 07.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

High School Diploma -

Lindenwold High School
Lindenwold, NJ
06.2014

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Calm Under Pressure
  • Organization and Time Management

Timeline

Self-Employed

Self-Employed
01.2022 - Current

Core Staff

That's Entertainment Performing Arts Competition
07.2021 - 12.2022

Internet Sales Consultant

Spirit CJR
07.2019 - 07.2021

Store Manager

Journeys
02.2018 - 07.2021

High School Diploma -

Lindenwold High School

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Kaireef Roy