Kairra Fulks
Henderson,NV
Summary
Very detailed- oriented team player. Offering 7 years of medical knowledge and experience in leadership and non-leadership position. Well verse and proven high success rate in a high-stress; fast-paced work setting that requires constant communication, adaptability, and innovated problem solving. Many peers would consider myself as a reliable source with strong work ethic. Served in the United Stated Navy.
Overview
7
7
years of professional experience
2
2
Certification
Work History
Central Scheduling
Dignity Health
06.2023 - Current
- Handle high call volumes; ACD phones.
- Collecting and updating demographics
- Verification of insurance/ health plan eligibility
- Scheduling mutually acceptable appointment times utilizing electronic practice management system.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Verified insurance coverage.
- Determine patient financial liability
- Verification of insurance/health plan eligibility
- Verify and or submit for authorization
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Registered new patients
- Screen patient for medically implanted devices, pain pumps, pacemaker, prosthetics, metal in body, etc.
- Inform patient of medication limitations when needed.
- Inform patient when labs are needed
- Inform patient of exam preparations, food, water, contrast etc.
- Obtain prior imaging information place request for images in Cerner for IP department to order to have loaded in PACS prior to patient appointment for comparison; will work with Radiology technologist and or Radiologist to protocol exam to ensure patient safety. When applicable will communicate with referring provider via phone call or Cerner message center for additional patient medical information, prior imaging locations, medically implanted device manufacturing number if patient Is unable to provide.
- Performed various administrative tasks by filing, copying and faxing documents.
- Effective communication with authorization team, lead scheduler, supervisor & imaging facility. Perform other duties as assigned
Durable Medical Equipment Specialist
Pacific Staffing
04.2023 - 05.2023
- Processed DME referral requests from doctors and other health care professionals.
- Verified insurance benefits and eligibility
- Obtained prior authorization from patient's insurance
- Ensure written authorization from payor source prior to delivery of equipment.
- Provide updates to referral sources, provider, as well as confirmation of DME delivery.
- Collected and verified completeness of intake and enrollment screening packets for facility.
- Receive DME referrals, communicate status and receipt of DME to referral sources.
- Work closely with referral sources, DME providers to ensure appropriate DME is delivered in
a specified timeframe. - Follow up with referral sources in timely manner to ensure patient satisfaction.
- Expand current list of DME providers.
- Coordinate specific work tasks with internal teams as needed to ensure smooth and efficient.
flow of information. - Respond to inquiries within given timeframes and within established policy.
Hospital Corpman
US Navy
09.2017 - 07.2022
- Obtain vital signs.
- Document patient concerns.
- Update pertinent history for continuity of care.
- Transcribe medical data into computer system, assigns ICD-10 codes
- Verify individual denoted on lab request form; ensure.
proper identification, time, and date - Collect specimens following proper collection procedure
- Administer medications, skin test, immunizations, local anesthesia, intravenous therapies.
- Perform minor procedure
- Responds to all code alarms.
- Prepare, sanitize, restock surgical rooms, examination rooms, and crash carts.
- Conduct monthly and quarterly inventories of medical supplies, and materials by using facility cost reporting records and submitting replenishment orders before depletion.
- Log refrigerator, freezer temperature checks, and regulated medical waste
- Performs Quality Review Procedures (QRP) on medical records.
- Manage and update readiness database, immunizations, infection prevention program.
- Submit monthly statistical reports on Excel.
- Handle high call volumes; ACD phones
- Schedule, reschedule, and cancel appointments. Place reminder calls; call- backs.
- Develop, maintain, and manage physician schedules based on optimal patient loads and clinician availability.
- Maximize appointment utilization by appropriately booking right type of cases by priority and length of time. Open, cancel and modify physician clinic schedule.
- Register patients, check-in, and prepare admission and consent forms required by departments.
- Anticipates customer's needs. Timely responded and followed-up inquiries going above and beyond to accommodate unusual requests.
- Converted paper charts into digital files and upload to EMR system.
- Provide requested information as needed, internal and external, utilizing data entry, analysis and retrieval functions. Document and report appropriately.
- Perform detailed and accurate review of official and vital documents.
- Perform record filing and keeping, (i.e., alphabetical and numeric.)
- Facilitated and organized record retrieval and access by maintaining filing system for both in-house and discharged patients.
- Monitored data quality assurance.
- Provide cross coverage to all departments to best support operational needs.
- Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees while up keeping departmental training records.
- Compiled and followed standard operating procedure and regulations.
- Exhibit effective verbal and written communications skills (i.e., two-way radios and outlook); Communicate changes to appropriate personnel and other departments. Communicate effectively with co-workers and other departments in medical offices, hospital and regional offices to complete daily work missions.
Education
Hospital Corpsman Basic
Medical Education And Training Campus
Fort Sam Houston, TX01.2018
High School Diploma -
Inderkum High School
Sacramento, CA05.2017
Skills
- Basic Human Anatomy
- Medical Terminology
- Patient Assessment
- Medication Administration/ Pharmacology
- Medical Coding
- Medical Documentation
- Inventory Management
- Emergency Medical Technician
- Family Medicine/ Pediatrics
- Acute Care
- Phlebotomy
- Radiology
- Insurances/ Referrals/ Authorizations/ Billing
- Electronic Health Record
- EPIC
- Athena IDX
- Cerner
- PACS (radiology image processing)
- MHS GENESIS
- Microsoft Office
Certification
- Medical Assistant/ EMT - Hospital Corpsman, United States Navy
- BLS/ Provider - American Heart Association
Volunteer
Fire Warden
- Coordinated, scheduled, and maintained team resources to achieve top levels of operational readiness.
- Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
- Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
- Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
- Checked fire suppression equipment regularly and oversaw upkeep.
- Maintained required maps and records.
Auxiliary Security Force Member
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Permitted entry with escort for approved persons into secure locations.
- Patrolled grounds to monitor status and safety of premises.
- Led, managed and performed force protection duties to protect personnel and resources.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
- Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
- Operated and maintained sophisticated communications equipment.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Timeline
Central Scheduling
Dignity Health
06.2023 - Current
Durable Medical Equipment Specialist
Pacific Staffing
04.2023 - 05.2023
Hospital Corpman
US Navy
09.2017 - 07.2022
Hospital Corpsman Basic
Medical Education And Training Campus
High School Diploma -
Inderkum High School
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