Kaiser Bompat

• Acquired items to be sold online mainly Ebay, Goat and StockX
• Documented account and prospect activity proficiently in computerized customer relationship management system.
• Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
• Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
• Developed online sales dashboard and reporting templates.
• Delivered e-mail confirmation of completed transactions and shipment.

• Greeted guests and escorted them to their tables.
• Worked in close collaboration with team members to ensure customers received high-quality service.
• Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
• Swept floors around dining areas when necessary.
• Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
• Stocked service stations with ice, napkins and straws.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Improved overall customer purchasing experiences to promote steady revenue.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
• Offered customers carry-out service at completion of transaction.
• Processed customer payments quickly and returned exact change and receipts.
• Greeted customers and answered any questions they had about the store's products and services.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

• I was responsible for stocking each side stations with supplies that the server needed to serve the customers, mainly drinking glasses, mugs, silverware, condiments, ice, napkins etc.
• I also cleaned the coffee makers, iced tea dispensers and brewed fresh coffee and iced tea.
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• Followed health safety guidelines when preparing and serving food products.
• Conducted regular inventory checks to maintain adequate levels of necessary supplies.
• Filled condiments and napkin containers during slack periods.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Monitored dining room for cleanliness and proper set-up at all times.
• Cleaned tables and chairs to prepare dining area for next customers.
• Stayed informed about daily specials, new menu items, promotions.
• Upheld high standards of sanitation in accordance with health department regulations.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Provided excellent customer service to ensure satisfaction.

As a server i greeted customers, presented the menu and daily specials and recommended specialty menu items.

• Served food and beverages to patrons and confirmed complete orders.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Checked food before serving it to customers.
• Stocked service areas with supplies during slow periods.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.