Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kaisha Gutierrez

Bell Gardens,CA

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments ensuring a positive experience for all customers and patients.

Overview

6
6
years of professional experience

Work History

Cashier

Burlington Coat Factory
Cudahy, CA
10.2023 - 02.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Ticket Seller

Associated Students @ CSUN
Northridge, CA
02.2022 - 08.2023
  • Processed payments for tickets using cash, credit cards or other forms of payment.
  • Verified customer identification when necessary to ensure compliance with age restrictions on certain events.
  • Provided information about upcoming events and performances to customers.
  • Filled out required paperwork for each sale transaction accurately and promptly.
  • Performed daily opening and closing procedures such as counting money, reconciling tills.
  • Maintained cleanliness of the box office area and ensured it was properly stocked.
  • Operated computer systems to generate tickets and process orders.

Assistant/Student Intern

Atlantic Ave. Medical Clinic
Cudahy, CA
05.2018 - 08.2019
  • Documented medical information of patients
  • Organized medical rosters
  • Communicated effectively with staff
  • Interacted with customers via phone, email, or in person to provide information on current and future visits
  • Delivered clerical support by handling range of routine and special tasks
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
  • Scheduled meetings, appointments for patients

Education

High School Diploma -

Elizabeth Learning Center
Cudahy, CA
05-2020

Bachelor of Science - Political Science

California State University Northridge
Northridge, CA

Skills

  • Workload Management
  • Schedule Coordination
  • Meeting Scheduling
  • Cash Register Operation
  • POS System Operation
  • Payment Processing
  • Cash Handling
  • Guest inquiries
  • Staff Mentoring
  • Time management skills
  • Complex Problem Solving

Languages

English
Professional
Spanish
Professional

Timeline

Cashier

Burlington Coat Factory
10.2023 - 02.2024

Ticket Seller

Associated Students @ CSUN
02.2022 - 08.2023

Assistant/Student Intern

Atlantic Ave. Medical Clinic
05.2018 - 08.2019

High School Diploma -

Elizabeth Learning Center

Bachelor of Science - Political Science

California State University Northridge

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Kaisha Gutierrez