Summary
Overview
Work History
Education
Skills
Certification
Additional Highlights
Timeline
Generic

Kait Boice

Vail,AZ

Summary

Detail-oriented and highly organized professional with 9+ years of experience in team coordination, customer service, and operations within fast-paced environments. Proficient in remote communication tools and digital workflow systems. Adept at managing schedules, tracking data, supporting leadership, and ensuring seamless day-to-day functions. Committed to delivering accuracy, efficiency, and exceptional support in virtual administrative or data entry roles.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Shift Manager

Starbucks
Tucson, AZ
09.2014 - 06.2025
  • - Led daily operations, team scheduling, and shift coordination using digital planning tools (Play Caller, Play Builder, My Daily).
  • - Provided administrative support including task delegation, issue tracking, and internal reporting.
  • - Conducted remote meetings, virtual training, and scheduling via Zoom and Microsoft Teams.
  • - Maintained accurate records, shift logs, and team performance data.
  • - Delivered exceptional customer service while fostering a positive, inclusive work environment.
  • - Supported the implementation of corporate programs and process improvements.

Education

High School Diploma -

VCS Ohio
Columbus, OH
01-2007

Skills

  • - Remote Communication (Zoom, Microsoft Teams)
  • - Google Workspace (Sheets, Docs, Gmail, Calendar)
  • - Microsoft Office Suite (Excel, Word, Outlook)
  • - Data Entry & Records Management
  • - Shift Planning & Digital Floor Plan Tools (Play Caller, Play Builder)
  • - Typing Speed: 52 WPM
  • - Time Management & Prioritization
  • - Customer Service Excellence
  • - Performance Coaching & Team Coordination

Certification

  • - Food Handlers Management Card
  • - ServSafe Manager Certified
  • - Starbucks Coffee Master

Additional Highlights

  • - Comfortable with remote collaboration and self-managed workflows.
  • - Experienced in using cloud-based tools for scheduling, communication, and documentation.
  • - Recognized for initiative, problem-solving, and a high level of professionalism.

Timeline

Shift Manager

Starbucks
09.2014 - 06.2025

High School Diploma -

VCS Ohio

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