Driven student with solid background in hospitality, adept at delivering exceptional human experiences and maintaining welcoming, sanitary environment. Successfully managed high-volume human interactions, ensuring smooth operations and client satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.
Provided excellent customer service by listening and engaging with guests, anticipating needs, and going above and beyond to provide a caring experience.
Maintained a sanitized, well organized and stocked, tidy bar and seating area.
Provided supportive care to coworkers and management. Engaged in active listening to provide help and receive criticism.
Prioritized and delegated tasks as needed, such as bussing, cleaning, and support behind the bar.
Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
Created and maintained an attractive and sanitary meat case for customer purchase on every shift.
Educated and spoke at length to customers about different cuts of meat, preparation methods and storage options.
Worked with apprentice butcher to delegate tasks to ensure safety and effienct workflow throughout the day and week.
Maintained a clean, safe, and organized work environment, adhering to strict health and safety regulations to ensure food safety compliance.
Improved team productivity by providing ongoing training, coaching, and support for staff members in cutting techniques, merchandising, and customer service best practices.
Schedule staff according to personal and department needs.
Created a safe space for staff to express emotions and concerns during the height of working through Covid.