WenJie (Kay) Lin
El Monte,CA
Summary
Enthusiastic and collaborative worker who thrives in hands-on environments. My diverse experiences have honed my strong verbal and communication skills. Committed to exploring my potentialities, I eagerly seek opportunities to utilize, challenge, and advance my talents to their fullest extent.
Overview
9
9
years of professional experience
Work History
Sales Representative
Kuiyi International Inc.
02.2024 - Current
- Partnerships with some of the largest Asian supermarkets like 99 Ranch, 168 Market, GW Supermarket
- Managed customer accounts to secure customer satisfaction and repeat business
- Collaborated with marketing to create impactful promotional materials for increased brand awareness
- Listened to customer needs and desires to identify and recommend optimal products
Key Account Manger
Ler V Group Inc.
11.2020 - 10.2023
- Partnerships with some of the largest Asian E-commences like Hongmall, Yamibuy, and Weee (Including Asian beauty cosmetic stores and Asian Supermarkets
- Achieved over 2.3 million dollars in sales performance in 2022
- Developing and sustaining solid relationships with key clients that bring in the most income for the company
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders
- Promoting the organization and products
Barista
Tiger Tea & Juice
08.2017 - 12.2017
- Prepared more than 100 drinks per shift with high accuracy and consistently strong customer satisfaction
- Addressed and resolved customer concerns by action and to maintain brand loyalty
- Memorized official and off-menu preparations to serve all customer beverage desires
- Listened to customer desires and needs to recommend optimal products
Student Worker
San Francisco State University
09.2015 - 04.2016
- Participate in all set-up and take down of athletic games and events
- Help ensure that scoreboards, sound systems, and other equipment are functioning properly
- Oversee the cleaning of uniforms, towels, and other needs of the department
- Ticket sales, gate monitoring and assisting with concession sales
Education
Bachelor of Arts - Business Management
San Francisco State University
San Francisco, CA05.2020
High School Diploma -
Gabrielino High School
San Gabriel, CA06.2015
Skills
- Fluent in Mandarin and Cantonese
- Proficient in Microsoft Office (Excel and Word)
- Computer Literacy in QuickBooks
- High energy and commitment to superior customer support
- Interpersonal and communication skills
- Excellent organizational and time management skills
Timeline
Sales Representative
Kuiyi International Inc.
02.2024 - Current
Key Account Manger
Ler V Group Inc.
11.2020 - 10.2023
Barista
Tiger Tea & Juice
08.2017 - 12.2017
Student Worker
San Francisco State University
09.2015 - 04.2016
Bachelor of Arts - Business Management
San Francisco State University
High School Diploma -
Gabrielino High School
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