Kaithlynn Bruno

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Followed health, safety and sanitation guidelines while preparing and serving food.

• Established welcoming atmosphere by greeting each guest warmly.
• Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Performed cash and card transactions to complete customer purchases.

• Trained other employees in customer service, food safety, and performance requirements.
• Set positive example for team members by providing high-quality, efficient service.
• Taught new team members correct procedures for all areas of operations.
• Enhanced team productivity by conducting regular training sessions and sharing best practices.

Prior Positions:

• Shack Trainer, October 2021-December 2021
• Team Member, September 2020- October 2021
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• Operated dishwashing and sanitizing equipment according to manufacturer instructions.
• Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
• Set up and broke down food service lines quickly to maintain service flow.
• Made food according to standard recipes with requested changes for customer satisfaction.