Kaitlan Weir
Wichita Falls
Summary
Proactive and reliable crew member with experience in fast-paced environments. Skilled in cash handling and multitasking, consistently delivering exceptional service and supporting team success during peak hours.
Overview
5
5
years of professional experience
Work History
Crew Member
Whataburger
06.2025 - Current
- Provided exceptional customer service by efficiently taking orders and processing transactions.
- Maintained cleanliness and organization in dining area to enhance overall guest experience.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
- Handled customer inquiries and resolved issues promptly, contributing to positive dining experiences.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
Crew Member
Raising Cane's Restaurants
09.2024 - 05.2025
- Assisted in training new crew members on operational procedures and customer service standards.
- Utilized point-of-sale systems for accurate order entry and cash handling practices.
- Supported inventory management by restocking supplies and monitoring product availability.
- Adhered to food safety protocols to maintain high standards of hygiene and quality control.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
Cashier
Ollies Bargain Outlet
06.2022 - 01.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled cash management tasks, including balancing registers at the end of shifts.
- Trained new cashiers on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Med Aide
Reunion Inn Assisted Living
05.2021 - 01.2023
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Administered medications accurately, following established protocols and guidelines.
- Collaborated with healthcare team to develop individualized care plans for residents.
- Trained new staff on procedures and best practices for resident care.
- Performed routine administrative duties including filing, data entry, and answering phones to ensure smooth clinic operations.
- Participated in ongoing training opportunities to stay current on industry best practices and enhance skill set as a Medical Aide.
- Improved patient comfort by providing compassionate care and addressing individual needs.
- Supported healthcare team in managing appointments, coordinating schedules, and processing paperwork for optimal organization and time management.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations and organizational policies.
- Maintained cleanliness of resident areas, adhering to health and safety standards.
Education
High School Diploma -
Elysian Fields High School
Elysian Fields, TX05-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Safe food handling
- Integrity and honesty
- Basic math
- Drive-thru operations
- Food preparation
- Heavy lifting
- Valid Driver's license
- Inventory restocking
- Supplies monitoring and restocking
- Housekeeping
Timeline
Crew Member
Whataburger
06.2025 - Current
Crew Member
Raising Cane's Restaurants
09.2024 - 05.2025
Cashier
Ollies Bargain Outlet
06.2022 - 01.2023
Med Aide
Reunion Inn Assisted Living
05.2021 - 01.2023
High School Diploma -
Elysian Fields High School