Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kaitlan Westfall

Kyle,TX

Summary

Outstanding and versatile leader who can adapt to any given situation and task. I'm self motivated and experienced in establishing consistency. Personal work ethic is best with fast paced, independent thinking, and a team based structure. Adept at planning, directing and maintaining continuous operations in various departments. Skilled at identifying or anticipating problems and providing solutions. Experienced with mentoring, inspections, and training teams with all calibers of experience to achieve desired results.

Overview

6
6
years of professional experience

Work History

Sr. Project Manager, FMS (Promoted)

Remedi8
08.2023 - Current
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Planned, designed, and scheduled phases for large projects.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Managed projects from procurement to commission.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with cross-functional teams to deliver high-quality software products on schedule.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Sr. Project Analyst, Operations

Remedi8
07.2022 - Current
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Developed training materials and procedures to train users in proper use of software.
  • Devised standardized project management documentation to streamline future management of repetitive projects.
  • Collected data from diverse source formats.
  • Built lasting and collaborative partnerships with individuals both within and outside of company.
  • Assessed clients' ongoing projects for potential issues, advising project managers on possible solutions and necessary precautions.
  • Maintained regular schedule of onboarding classes, one-on-one meetings, and transitional hand-offs to supervisors.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Trained and mentored multiple new personnel hired to fulfill various roles.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Managed internal operational standards and productivity targets.
  • Tracked, analyzed, and generated reports based on on-site and future work for client.
  • Developed detailed technical documents and SOP's as user guides for operational department tasks.
  • Resolved problems and improved operations for off site and onsite technicians and employees.
  • Demonstrated leadership skills in managing projects from concept to completion.

Territory Project Manager

Kanga Roof
02.2021 - 08.2022
  • Inspected roofs to determine best repair procedures
  • Drove team success through shared vision and recognition of quality performance
  • Fostered relationships with vendors to promote positive working relationships
  • Managed schedule and answered over 25+ customer calls per day.
  • Developed and initiated projects, managed costs, and monitored performance
  • Inspected roofs and identified deficiencies for repair cost estimation
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
  • Supported construction manager with materials, schedule and cost information
  • Identified plans and resources required to meet project goals and objectives
  • Expanded knowledge of roofing materials, techniques and cost effectiveness
  • Managed inventory of roofing supplies and materials
  • Effectively communicated with clients in person and through phone and email
  • Managed projects from procurement to commission
  • Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.

Hellas Construction, Inc
08.2019 - 02.2021
  • Bid Procurement / Project Management / Estimating
  • Calculated correct costs for project-specific goods and services by gathering information from team members, sub-contractors and vendors
  • Collected, arranged and input information into database system
  • Interacted with contractors, subcontractors and suppliers to guide cost analysis process by establishing and enforcing policies and procedures
  • Monitored and analyzed financial, statistical and operational data trends
  • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts
  • Analyzed projects for capital deployment and helped structure multi-million dollar deals
  • Listened to customer needs and desires to identify and recommend optimal products
  • Delivered comprehensive bid proposals for Sports Construction, Public Works, General Construction, Synthetic Turf, Track, Tennis, and Sports lighting installation for projects and gained client approval on costs
  • Maintained privacy and confidentiality of all information for existing and prospective clients to protect personal and business interests
  • Managed team workload to reach targets for specific tasks
  • Used advanced features of Microsoft Office to complete necessary reports, create schedules, and meet strict deadlines
  • Trained new personnel regarding company operations, policies and services.

Hazmat Mitigation Grants & Planning

FEMA
12.2017 - 09.2021
  • Field Office Annex
  • Maintained current understanding of local, state and federal guidelines for emergency response
  • Investigated practical and theoretical issues facing emergency services and identified effective resolutions
  • Reviewed operational plans from other locations to identify options for local systems
  • Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation
  • Prepared project documents, reports and brochures
  • Scheduled meetings booked meeting rooms and prepared meeting agendas
  • Applied for federal funding for emergency-management-related needs and administered and reported on progress of such grants
  • Worked flexible hours; night, weekend, and holiday shifts
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays
  • Researched funding sources, technical solutions and environmental impacts.

Education

Bachelor of Science - Clinical Psychology

Williams Baptist University
Walnut Ridge, Arkansas
05.2014

Associate of Applied Science - General Studies

Austin Community College
Austin, TX
08.2011

High School Diploma -

Manor New Technology High School
Manor, TX
2011

Skills

  • Smartsheet Certified
  • Excel Certified
  • Teamwork Software Certified
  • FieldWire
  • Premier App
  • Regulatory Compliance NFPA
  • Orientation Training & Development Presentations
  • High Ranking Aptitude Testing
  • App Development
  • Project Management Course Certifications
  • Project Management
  • Staff Management
  • Gantt Charts
  • Project Planning

Accomplishments

  • 150+% weekly KPI goal
  • Successful execution of multi-million dollar projects
  • Cross Trained
  • Inspection software development
  • Permanent Document Creation
  • Creation of Smartsheet Implementation Plans, Budgets, and Trackers
  • Tony Robbins DISC Assessment
  • Professional Personality Assessment, ENFJ
  • Notary



Timeline

Sr. Project Manager, FMS (Promoted)

Remedi8
08.2023 - Current

Sr. Project Analyst, Operations

Remedi8
07.2022 - Current

Territory Project Manager

Kanga Roof
02.2021 - 08.2022

Hellas Construction, Inc
08.2019 - 02.2021

Hazmat Mitigation Grants & Planning

FEMA
12.2017 - 09.2021

Bachelor of Science - Clinical Psychology

Williams Baptist University

Associate of Applied Science - General Studies

Austin Community College

High School Diploma -

Manor New Technology High School

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Kaitlan Westfall